Colton RV

Customer Testimonials

Report a concern   June 28, 2017 — Rated 10 out of 10 by C.M.D. Colton RV
What do you like about our products and services?

2 words...MATT SEWARD! He sold the deal. We liked the campers we saw, but most importantly, Matt took us through several campers, several direction changes as we went from used to 5th wheel to tow behind. Matt didn't try to sway our thoughts, just answered questions. If he didn't know he got the answer even on his days off. Matt was never pushy, just wanted to let us know he was there. He was patient with our kids, and made the over all experience a joy. Linda and Anthony we awesome as well. Very personable, and explained the paperwork and camper in full.

Report a concern   June 27, 2017 — Rated 10 out of 10 by L.A. Colton RV
What do you like about our products and services?

Matt my salesperson was extremely helpful and informed . He answered all my question and made suggestions to help me in my buying process.

Report a concern   June 27, 2017 — Rated 10 out of 10 by D.M. Colton RV
What do you like about our products and services?

They always try to help. In fact, we were parked next to somebody from Louisiana who had his heating element go out. We was going to go to Walmart and we told him that Colton's was just 2 miles up the road. I called and it was Sunday so I didn't expect you to be open, but you were open until 4 so the guy left to go pick up an element.

Report a concern   June 26, 2017 — Rated 10 out of 10 by A.T.S. Colton RV
What do you like about our products and services?

Everyone was very friendly and very helpful. This includes Craig, Binoy and Matt. A special thank you goes to Binoy who believed our story regarding our credit history. He went above and beyond his call of duty to get the only bad report off our credit report as agreed to by the lender who never followed up. We have been trying to do this for the last 6 years through our lawyer to no avail. In less than a week he made it happen. Now our credit score is better than ever. He is truly a gem and truly feels for his customers. Same goes to Craig. He helped close the deal and was very patient with me. Matt was wonderful during the orientation. For someone who is a Bills fan, he treated this Patriot fan very well.

Report a concern   June 19, 2017 — Rated 10 out of 10 by F.B. Colton RV
What do you like about our products and services?

Everytime my family and I call on Colton RV the staff treats us like we are their only customers. The attention and care they give us are truly refreshing and really make us feel welcome. Even a simple call I made to be sure I hitched our trailer correctly--- the tech gave me his cell and I sent a picture . I was so greatful to know we were safe.

Report a concern   June 16, 2017 — Rated 10 out of 10 by S.R.Y. Colton RV
What do you like about our products and services?

Without the interest and care of Dale Rennells at the Orchard Park location, we would likely not have purchased a travel trailer from Colton RV. Dale took the time to “interview” us and learn what our wants and needs were. He seemed to really listen and hear our feedback. After meeting with Dale, we went to a competitor to look at their inventory. That sales experience was lacking the attention to detail that Dale provided. Even so, we found a product that better suited our needs. By the time we arrived home, Dale had sent us a thank you e-mail. The following day, Sunday, I e-mailed Dale to thank him for his time and service, but we found a product we liked better at his competitor. Dale immediately responded that he could help us find a comparable product at the North Tonawanda location. He referred us to Paul Schirmer in NT. Paul was attentive and informative. He was also persistent. Although we were not anticipating on purchasing immediately, and were getting “hangry” from a lack of dinner, we were able to put together a deal with Paul. As an additional note, Dale’s competitor had Sunday off. He sent a generic contact management e-mail after we had already purchased our RV from Colton. Colton RV won our business because Dale was attentive and really focused on satisfying our needs. Without his and Paul's persistence, we probably would have settled at your competitor.

Report a concern   June 14, 2017 — Rated 10 out of 10 by J.R.B. Colton RV
What do you like about our products and services?

We liked the large selection of travel trailers you had on your lot for us to look at.

Report a concern   June 14, 2017 — Rated 10 out of 10 by C.M.A.G. Colton RV
What do you like about our products and services?

The people in parts &service take the time to inform me of the best possible choice for the outcome i'm looking for.

Report a concern   June 14, 2017 — Rated 10 out of 10 by J.H.G. Colton RV
What do you like about our products and services?

Great service from beginning of search to financing and walk thru of our vehicle

Report a concern   June 13, 2017 — Rated 10 out of 10 by G.J.S. Colton RV
What do you like about our products and services?

The sales team was great! Very knowledgeable and helpful. There are a lot of choices when it comes to RV shopping. Both Matt, Bill and Binoy were the reason I bought from Colton. There was never any pressure and the communication was outstanding. I would highly recommended Colton, especially this sales team.

Report a concern   June 9, 2017 — Rated 10 out of 10 by D.S. Colton RV
What do you like about our products and services?

Great and prompt service,friendly

Report a concern   June 9, 2017 — Rated 10 out of 10 by B.W. Colton RV
What do you like about our products and services?

They took good care of us

Report a concern   June 8, 2017 — Rated 9 out of 10 by R.N.B.J. Colton RV
What do you like about our products and services?

People are really trying to help. It would be better if they had some / more CRM training.

Report a concern   June 8, 2017 — Rated 9 out of 10 by L.J.T.J. Colton RV
What do you like about our products and services?

service is done fast and efficiently.

Report a concern   June 7, 2017 — Rated 10 out of 10 by A.L. Colton RV
What do you like about our products and services?

Shawn was very helpful in getting the part we needed and scheduling installation at the Tiffin Rally. John and Ken worked very hard but this turned out to not be a field fixable problem. We really appreciate their efforts and interest in fixing our problem. We would highly recommend Colton. Do you have a facility in Arizona?

Report a concern   June 7, 2017 — Rated 9 out of 10 by W.L.B. Colton RV
What do you like about our products and services?

Responsiveness and competence

Report a concern   June 7, 2017 — Rated 10 out of 10 by P.R. Colton RV
What do you like about our products and services?

Service and body work are yet to be completed. Preliminary discussions and check in were very professional and inspired great confidence. Service and body personnel took the time to understand the work that needs to be performed and we're happy to accommodate our request to have the coach plugged in because of food in the refrigerator. Please ask me again when the work is scheduled on June 19.

Report a concern   May 26, 2017 — Rated 9 out of 10 by W.G.F.I. Colton RV
What do you like about our products and services?

Friendly and helpful staff. Higher prices on supplies, but price matched for me. Not pushy.

Report a concern   May 26, 2017 — Rated 10 out of 10 by J.R.F. Colton RV
What do you like about our products and services?

You listened to my concerns and resolved them above my satisfaction levels

Report a concern   May 26, 2017 — Rated 10 out of 10 by F.E.S.J. Colton RV
What do you like about our products and services?

You fix any problems that come up.


Privacy Policy