Riviera Spa
4514 Travis Street Suite 105
Dallas
TX 75205
United States

Average rating: 9.2 out of 10 based on 737 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 27, 2017 — Rated 10 out of 10 by S.S. Riviera Spa
What do you like about our services?

Michelle is amazing and best mani/pedi ever! Great front desk etiquette and always professional!

Report a concern   February 27, 2017 — Rated 9 out of 10 by C.S. Riviera Spa
What do you like about our services?

Very professional. Great massage. Loved the blueberry scrub!

Report a concern   February 27, 2017 — Rated 7 out of 10 by J.H. Riviera Spa
What could we do to improve?

When I scheduled a spa day for me and my spouse for Valentine's Day, I was told that a nail technician wasn't available that day to do a manicure. That we could do a facial instead. The spa package that I booked was around $350-$400 and my total ended up being $540 Bc I wasn't "substituting" the manicure for the facial. Instead they just added the additional price of the facial on top of my original package and I wasn't going to be getting the manicure. Seemed a little unfair to tack on nearly $200 to the bill. Services were good though.

Report a concern   February 27, 2017 — Rated 10 out of 10 by Z.E. Riviera Spa
What do you like about our services?

Quality and friendly service.

Report a concern   February 27, 2017 — Rated 10 out of 10 by Y.A. Riviera Spa
What do you like about our services?

Everyone was very nice.

Report a concern   February 27, 2017 — Rated 10 out of 10 by Z.D. Riviera Spa
What do you like about our services?

Very friendly

Report a concern   February 26, 2017 — Rated 10 out of 10 by A.F. Riviera Spa
What do you like about our services?

Friendly, helpful, and professional staff. My massage therapist Lisa Blount was absolutely amazing.

Report a concern   February 26, 2017 — Rated 10 out of 10 by V.C. Riviera Spa
What do you like about our services?

Everything! Best spa and the best massage therapist ever!!

Report a concern   February 25, 2017 — Rated 8 out of 10 by K.S. Riviera Spa
What could we do to improve?

Amazing service however for the vday special i felt the snacks could have been better. Chocolate cover strawberries would have been nice

Report a concern   February 24, 2017 — Rated 10 out of 10 by V.G. Riviera Spa
What do you like about our services?

The time you take to personalize each service.

Report a concern   February 22, 2017 — Rated 10 out of 10 by A.P. Riviera Spa
What do you like about our services?

Great service and overall a very relaxing experience.

Report a concern   February 21, 2017 — Rated 10 out of 10 by L.F. Riviera Spa
What do you like about our services?

Wonderful, relaxing massage - thank you!

Report a concern   February 21, 2017 — Rated 10 out of 10 by D.R. Riviera Spa
What do you like about our services?

This was my first ever massage and it was awesome

Report a concern   February 20, 2017 — Rated 10 out of 10 by S.R. Riviera Spa
What do you like about our services?

Front staff very hospitable, decoration, Jeff is great

Report a concern   February 20, 2017 — Rated 10 out of 10 by L.I. Riviera Spa
What do you like about our services?

Staff was great! Facial was amazing.

Report a concern   February 20, 2017 — Rated 10 out of 10 by A.G. Riviera Spa
What do you like about our services?

Professionalism, cleanliness, upscale feel

Report a concern   February 20, 2017 — Rated 10 out of 10 by C.Y. Riviera Spa
What do you like about our services?

Very attentive and great customer service

Report a concern   February 19, 2017 — Rated 3 out of 10 by S.D. Riviera Spa
How did we disappoint you and what can we do to make things right?

For starters my girlfriend and I walked into the span to began our spa day with pedicures the receptionist greeted us and after conversating for a few minutes while she looked over the schedule we kept being called the wrong name no biggie went on to pedicures lady filled the bowl of cold water and went to check on something said she would be back and never came so I waited 40 min while my girlfriend proceeded to get her pedicure. I had to ask for more water no one offered to refill our glasses of champagne or water with us asking. Then we were escorted to the relaxation room and waited for our massage. Never escorted to put on robes to unwind we set in our clothes unserviced til massage therapists escorted us to our rooms. After completing our massage there was such poor communication my girlfriend was lead to the relaxation room to wait on me for 30 min while I was led to wait on her up front and we both were sitting waiting on one another and we're done at the same time. Never been to a spa EVER that service was so horrible. If the massage had not been great it would have been a much lower score. When u pay that kind of money u expect service! We had never been there new to the area and definitely wouldn't recommend it!

Report a concern   February 18, 2017 — Rated 10 out of 10 by C.M. Riviera Spa
What do you like about our services?

Everything!!!

Report a concern   February 18, 2017 — Rated 9 out of 10 by R.J. Riviera Spa
What do you like about our services?

The quality is exceptional.


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