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based on 4365 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Straightforward as to what to expect with the cleaning and cost. Great result.
Mariah was great. She was skilled at her trade and great with her customer service values. Thank you.
Very efficient and thorough
Service man very polite and always thorough. Once I discovered Zerorez I don't need to try any other company.
prompt, professional, and cheerful technician, did a thorough and timely job. he offered me the extra enzyme treatment with no pressure but which my caprets needed after a visit from a leaky puppy. thanks!
Your service tech was first rate
ALways a professional job and easy to schedule
Very professional!
Pricing and availability.
Reduced residue and chemicals.
Good communication, great prices and a job well done with no lingering odor.
Showed up on time and finished job in a timely manner. Also went over all the details of my cleaning! 100% recommend!!
This was the first time using and absolutely loved the job done and the friendly staff.
It leaves our carpets cleaner than we have ever had them.
The girl who did the cleaning was very respectful, took the time for me to check everything out & was satisfied before she left;
Service is incredible!
The technician that came to our house was a 10/10. Professional, on time, courteous, friendly and knowledgeable.
The technicians were knowledgeable, efficient and friendly. They did a fantastic job on a long-overdue job with both my carpets and the sofa. I've got 4 pets. So they worked hard!
Also, management was very cooperative when I asked for a 2nd pass on the most highly soiled areas, sending the same technician out to do the work on a super-timely schedule.
The tech was very friendly and knowledgeable, he went over several options with me for best results without any pressure and really took the time to listen to my areas of concern and was fast and efficient. I could not have been happier with the service.
On time. Excellent job. Professional employee.
Carpets dry quickly.
We had a slight urgency in getting our carpets cleaned and they were able to accommodate and get someone to our home within the same week. I had no expectation of having someone come that quickly, but the fact that they cared and went over and beyond, was amazing customer service and so very appreciated.
The gentleman that came to our home was also very kind and friendly. He shampood approx 1200 sqft (3 bedrooms, hallway and stairs) in record time! It was quick, but professional and CLEAN! It has been about a week now and our carpets are still fresh, the stains are gone and I'm very happy with the end result.
I will add; our carpeting had gone through 2 puppy stages and a young child, so I was very impressed to see that all pretty much erased and the carpeting restored back to pre-puppy/child!
Highly recommend Zerorez!!!
I have stains on the carpet
Brandon & Mariah were very friendly and professional. Their communication about every detail was wonderful. They provided options and recommendations to handle a few problem areas with our carpet. Before leaving, Brandon let me know the various services that Zerorez is able to provide to us, which was very helpful. When I recently asked for a carpet cleaning recommendation and the only one offered was Zerorez, so we moved forward with it, and are very happy with the results. Thank you, Brandon and Mariah.
Floors were instantly clean and DRY!!! Wow!
Super easy to book online, great service. CJ did a great job, he explained everything and went over all the options so I got the most out of it. I ended up having him clean the kitchen and bathroom floors as well as the carpet and I'm really glad I did. Great experience!
My house smelled cleaner when all was done.
C. J. was my service technician who was efficient, personable, and flexible with adding the cleaning of my entryway tile. He is very knowledgeable of the services and products that are available. C. J. even got a stain out that of the carpeting!
Excellent and friendly service
It was clean no bad oders and efficient.
That they’re quick, efficient and all natural!