ServiceMaster Excellence
28459 Highland Road
Romulus
MI 48174
United States
  • Phone: (734) 946-9469

Customer Testimonials

Report a concern   November 22, 2016 — Rated 10 out of 10 by P.P. ServiceMaster Excellence
What do you like about our restoration services?

Done very well and in a timely manner. I am completely satisfied.

Report a concern   November 13, 2016 — Rated 10 out of 10 by Patricia Albores ServiceMaster Excellence
What do you like about our restoration services?

They made me feel like they had the situation under control regardless of the problem or damage.
They were really professional and extremely nice.
Thank you for the help.

Report a concern   November 10, 2016 — Rated 10 out of 10 by L.S. ServiceMaster Excellence
What do you like about our restoration services?

Fast response to initial inquiry. Honest and reliable information and service. Flexibility to meet my scheduling and communication needs as work was carried out. Thanks.

Report a concern   August 29, 2016 — Rated 10 out of 10 by D.J. ServiceMaster Excellence
What do you like about our restoration services?

the best price. I felt like they cared and were not tring to take advantage of my lose.
the cleaning crew were great. great job. I will spread the name and share my experiance

Report a concern   July 30, 2016 — Rated 10 out of 10 by J.G. ServiceMaster Excellence
What do you like about our restoration services?

Excellent service by people like Joe who go the extra distance to complete the job.

I have forwarded your card to our management company and board of directors.

First name removed

Report a concern   July 28, 2016 — Rated 10 out of 10 by C.S. ServiceMaster Excellence
What do you like about our restoration services?

Their courtesy, sensitivity, and thoroughness in the work done. The quality of their work was exceptional. Thanks to all involved. Name removed

Report a concern   July 6, 2016 — Rated 10 out of 10 by Steve Stout ServiceMaster Excellence
What do you like about our restoration services?

Extremely satisfied and without hesitation, I would recommend Service Master to anyone. Reliable, professional, on-time, excellent communication, and most importantly, the completed project was just as good if not better, than the original.

Report a concern   May 12, 2016 — Rated 10 out of 10 by Gwen Adomaitis ServiceMaster Excellence
What do you like about our restoration services?

I really appreciated the way Joe and his team handled just about everything. From the first days where they helped me figure out how to even begin the fire restoration process, to the professional and speedy way they went about cleaning and setting things to rights, and then finally to the days after we moved back home and they came back to help me get things unpacked and a final clean done. I hope to not need a restoration team again, but if I do, they will be my first call.

Report a concern   May 2, 2016 — Rated 10 out of 10 by C.F. ServiceMaster Excellence
What do you like about our restoration services?

very fine work

Report a concern   April 21, 2016 — Rated 10 out of 10 by A.B. ServiceMaster Excellence
What do you like about our restoration services?

They worked around my work schedule and were friendly and knowledgeable

Report a concern   March 15, 2016 — Rated 10 out of 10 by S.K. ServiceMaster Excellence
What do you like about our restoration services?

Everyone was great! They were knowledgeable, easy to work with, and did an excellent job done in record time. I am so happy I decided to work with Service Master. They are the best!

Report a concern   March 9, 2016 — Rated 10 out of 10 by Ammar Mikho ServiceMaster Excellence
What do you like about our restoration services?

Very curious and professional

Report a concern   March 9, 2016 — Rated 10 out of 10 by Allen Harter ServiceMaster Excellence
What do you like about our restoration services?

Thorough, clean and friendly. All of your employees assigned to this job did excellent work in an efficient and professional manner.

Report a concern   March 8, 2016 — Rated 10 out of 10 by Dorothy Fox ServiceMaster Excellence
What do you like about our restoration services?

Joe Cote and Bret Cote are quick and highly skilled contractors. Tony DeFranco, painter supreme, is a perfectionist in his trade. Thank you.

Report a concern   February 17, 2016 — Rated 10 out of 10 by N.C. ServiceMaster Excellence
What do you like about our restoration services?

The technician was fast, efficient, and super friendly.

Report a concern   February 17, 2016 — Rated 10 out of 10 by Don & Sheila Miller ServiceMaster Excellence
What do you like about our restoration services?

The workers were very nice and were very courteous

Report a concern   February 6, 2016 — Rated 10 out of 10 by F.H. ServiceMaster Excellence
What do you like about our restoration services?

Thank you so much for going to such great lengths to make sure our parents were taken care of during their recent fire and water damage problem they experienced. Service like your team displayed is rare in business these days, and we do not want our appreciation to go unstated.

What great teamwork your well-trained crews showed right from the initial contact through the final cleanup. The work, from the beginning estimate to the follow-up, fine tuning and final inspection and was done professionally, efficiently, and with great care to details.

We also appreciated the fact that your contractors were conscientious about preserving the condition of their home and belongings that they have had for nearly forty years. When the job was finished the area was well cleaned leaving little evidence to the huge amount of demolition that was required.

You can be certain that we will continue to patronize your Service Master business for our needs going forward. Should you find the need to utilize us for a recommendation, please do not hesitate to call.

Thank you for a job well done.

Sincerely,

Mike & Alesia DeBoer
Belleville, MI 48111

Report a concern   December 30, 2015 — Rated 10 out of 10 by D.B. ServiceMaster Excellence
What do you like about our restoration services?

Steve Oliverio and his team made my disaster (fire in my home) bearable. They were at my home very shortly after they were contacted. I had no idea what was going to happen or how everything was going to get done. Steve took command of the situation in the kindest most competent way. He contacted Classic Cleaners in Livonia to take care of my clothing and textiles. They were on the job in hours. He lined up all the contractors needed to restore my home. And Steve gave me a service money can not buy- he took good care of me at time I was overwhelmed, not feeling well and unsure. Steve made things as good as they could be. I hope I never need him and his team again but I would call them again with out hesitation.

Report a concern   November 11, 2015 — Rated 10 out of 10 by Stephenie Koepfer ServiceMaster Excellence
What do you like about our restoration services?

I have had to use a different restoration company and was not very happy with the quality of work they did. ServiceMaster did excellent work and I would recommend them to my family and friends. Hopefully I will not have any situations in the future, but if I do...ServiceMaster is the company I will be calling hands down! I couldn't be happier with my basement!!
Thanks so much! I truly appreciate the quality of service your team provided!
Stephanie Kioepfer

Report a concern   October 29, 2015 — Rated 10 out of 10 by J.F. ServiceMaster Excellence
What do you like about our restoration services?

First of all I was impressed with the quick response we received from Joe when the call was placed from our insurance company. Joe called me within 20 minutes of me filing a claim and was at our house 15 minutes later. He explained what would happen and what kinds of thing that the work crew would be doing. Sean and John arrived about 2 hours later and they did a very thorough job and were considerate of our belongings. They both expressed how sorry they were that this had happened and helped us in any way they could. I would definitely recommend ServiceMaster Excellence to my friends and family. My only concern was that even though they laid plastic down on the floor of our entry way to protect things, it wasn't taped down and I was concerned that they might trip on the plastic. Other than that, they were great. Sincerely, Name removed


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