Your men arrived promptly and survey the damage. They explained in detail what they were going to do and took measures to see what areas had water damage. As they kept us informed as they work on assessing the damage area. They brought in fans to dry the areas that were affected. The disposed of the things that were damaged. They were friendly and knew exactly what needed to be done.
The staff was very professional and explained what was needed. Communication with Sean was excellent and helped me to navigate the disruptive and upsetting situation.
Some of my late husband's items were compromised and that was very difficult for me. The staff was understanding and kind to me.
Steve and Scott - Thank you for coming to assist at the end.
JOE AND BRIAN DID A GREAT JOB. SERVICE MASTER SHOULD HAVE EVERY EMPLOYEE TO BE LIKE THESE TWO. THEY WERE POLITE AND VERY DETAILED IN THEIR WORK. I WILL TELL ANYBODY THAT ASKS FOR A RECOMMENDATION OF RESTORATION SERVICES THAT SERVICE MASTER IS THE WAT TO GO. THANK YOU FOR YOUR SERVICE TO MY HOME.
I was very please with the quick response to my request for help cleaning up from backed up sewer drain and the crew was very personable and professional in getting the job done.
They were here even though it was late! They were back the next day & started to remove the damage & started placing dehumidifiers around the flooded basement! Many! They took pictures & tested the wetness of the walls & again added more dehumidifiers! They were always polite and answered any questions I had. They did a very thorough job!
We were impressed from the beginning. The quick response on a weekend was appreciated and Jesus and Grant went above and beyond from start to finish. Jesus' communication was like none I've ever experienced. They were clean, informative, professional and efficient. I called ServiceMaster because my parents used them 20 years ago and had a great experience. I will recommend ServiceMaster whenever I can.