Team was always in time and called when on the way. They conducted themselves very professionally. Tony the leader was very accommodating, respectful and always took the time to answer questions and explain the process. ServiceMaster has a gem of an employee.
Amazing response, clear communication, and work done swiftly. The sub-contractor was really really great. Communicated clearly and had his crew here exactly when he said he would.
You were quick to respond.
I would have liked to be able to have access to the information you provided to the insurance company though. When I spoke to the insurance adjuster, he asked me to send pictures. I was assuming this was something that you were providing. My wife and I also felt as if you were pushing hard to do the restoration work. I felt you were intimating that the contract for restoration was already yours. Also, there were a lot of different people coming in and saying they were the supervisor. My wife and I had questions, but very few answers.
Excellence and professionalism, they explained and kept me informed of the process and treated my property with care and respect. I would highly recommend Service Master to everyone 5⭐️.
Super responsive, very professional. Went out of their way to make sure issues were addressed and resolved properly. Felt extremely lucky that my insurance company had the foresight to put them if contact with me and authorized them to do what they do best which is take care of their customers. Thank you!
Mitch and his team were reliable, dedicated and professional throughout the entire project.
Thanks to them and I’d recommend Service Master to others!
Keep up the great work.