Facial missed some major areas. During process, no explanation. Products smelled bad. Was told samples would be given at end & I received 1 open tube (no lid) sent away with me as is. Before all was discussed & agreed, even though the technician didn't wan't to do what I was scheduled for because of her "disliking" the machine needed. I left feeling sad & low, not regenerated as I had come there for. I tipped well above the already expensive service experience.
Went in for a massage for a sore back and the therapist appeared to be very inexperienced, talked to HERSELF as she was doing the massage, was calling off names of muscles to me (incorrectly) and then just said "oh well, whatever the name of that muscle is", was all over the place on my body with no consistent order according to a proper massage, took her shoes off to place her foot on my body to "TRY OUT a Tai massage she just learned", never stopped talking throughout the entire massage...... The list goes on and on. I went there for relief of my back and left there with zero relief. It was a mockery of a professional massage. I spent $100 and it was a complete waste of money with no relief. I feel as if I should be refunded.
Rita was amazing! I got the 60 minute massage and she made sure to pay attention to my target areas and did great. Definitely the best message i’ve ever had.
The therapist I use, Robin. She is professional in every way, kind and always asks if there’s anything we should focus on. After, she always thanks me for allowing her to work on me. She is the BEST!
I love Robin Bennett, my massage therapist! I had to have a second massage this month due to an injury from a fall. She always opens her schedule for me! She offers earlier times when she has them, because she knows I like early times. She has come in on her days off!!! She goes out of her way to care for those who need care!!!
She is the best part of my Lavida experience!!!