based on 1274 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professionalism and knowledge
So informative and descriptive. Very knowledgeable and very friendly
Very thorough Very certain that you are aware of any problems Most accomadating
I really liked the Inspector. I think the energy audit is a cash grab.
I told the inspector we have an upstairs that is too hot to sleep in during the summer and so cold in the winter that there is ice forming on the windows. I told him we need more insulation in the attic. He told me they were limited in what they could inspect because of the Covid outbreak. He did an air pressure test and was finished. Insulation was all he could find wrong. I live here. There is missing caulking around the house the wind blows through vent covers and in through fan vents. There are breaks in the vinyl siding. The inspection was way more than one we had booked prior to the lock down. Hundreds more.
Then the regional manager called me when I gave AmeriSpec an original three rating. He Was angry and asked if I minded explaining the low rating as they had never had one so low. He started yelling over the phone when I said it was too expensive. “ It is expensive because you are dealing with a for profit business, not with non profit business I was originally booked with. I told him to calm down. I also told him after what I told the auditor there was nothing else noted regarding the cold in the house.
The Inspection report is very difficult to follow. It is written for an inspector, it is very cluttered and does not flow in an orderly manner nor does lend to understanding for anyone of average or lower reading comprehension to follow. It is showy but not informative. Present just the facts, in an orderly fashion please.
He said my expectations were too high and did I know he had been involved in inspections for the last ten years. While admitting he had not “ fully“ read my inspection report.
He offered me a full refund. I told him he was only doing this so I would be quiet. I asked what the intention was of asking people to rate a business? What was refunding my money going to solve? Not the truth.
At this point he was huffing and puffing into the phone and raising his voice at me because he clearly agitated that I was leaving my rating as stated. I told him I thought I might learn something from the report. I did not. There was no reason given for windows that drip with condensation and are full of ice in the winter. There are no suggestions as to why the wind freely blows into my vent covers or for the lack of caulking and what effect the holes in the siding have on the “R” factor of the house. I asked the manager to go and read my audit and call me back when he had calmed down. He agreed.That was three days ago. He has not called back. What a ridiculous way to treat a customer.
Detail report, the follow up from inspector to make sure you understand the issues listed in the report.
Professional service
I am a first time home buyer so I loved how easy it was to talk to David and ask questions. The information he gave was great, thorough and made the whole buying process feel so much easier.
Thanks!!
L’attitude de l’inspecteur et le cartable offert
Reliable and thorough
Always works hard to be available to me and my clients !
Great communication and knowledge. Excellent customer service. Good humour :)
Don Campbell was an awesome inspector. I'd refer Amerispec.
Friendly honest and efficient
Thorough, honest and professional
Very thorough and great post service.
Great service, timeliness, professionalism & detailed reporting. Worth using their services with great satisfaction.
Étienne était très gentil mais spécial comme expérience car les clients ne sont que des numéros a rapporté du cash mais Étienne a fait du bon travail
Loved Reg - he was extremely knowledgeable.
Très professionnel, avec beaucoup d'explications.
Liked the explanation of every thing. Also, the diligence of covering all my questions and every area of the house
The services were professional and thorough
thank you
Blair was very friendly and easy to deal with. He answered all our questions and explained everything in detail. He was thorough and very professional.
He was very knowledgeable and thorough in his inspection of the house and he showed me many pictures and explained what was wrong in the pictures and answered every question I had
Rob was and always is very knowledgable and upfront about every aspect of the inspection. Would recommend him to anyone looking for a home inspection.
David was very professional and thorough. He made my clients feel very confidant that they knew the house they were getting in to and had some great advice in terms of maintenance and repairs. I would recommend David at Amerispec any day!
Professional. Thorough. Reliable. Detailed report. Timely.
Reg was thorough, answer questions and provided very good advice.
It was good
A comprehensive check
Inspection and inspector were good. On time and on point.