based on 3767 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Came in, personable, professional, efficient and informative
They were very thorough in their inspection. Covered things that I would have never thought of. And they very personable.
The entire process was seamless, and all questions were answered during the initial audit as well as the follow-up audit. The auditor was friendly and helpful during the entire process. Communication was great throughout both visits, both from the auditor and the office staff. AmeriSpec came as a referral to us, and we're happy with our choice.
We will certainly be comfortable referring others to AmeriSpec Inspection Services.
Good professional service personnel .
Jennifer was on time. Efficient and explained the process.
The fellow that visited our house was professional and punctual.
My final inspection was completed and paid on January 8th, 2024. At that time my energy assessor, Gavin Campbell requested more information on my window upgrades so that the inspection report could be completed. That information was emailed to Gavin on January 12th along with a request to complete the report as soon as possible due to my Greener Grants deadline. I sent an email reminder to Gavin on January 31st along with a request to provide an alternate contact if he was not available. Today on February 2nd I still have not heard back from Gavin or Amerispec. I have left a voice mail message this morning requesting assistance.
Name removed, 9 Idaho Place, Email address removed Cellular contact Phone number removed
On time, polite, receptive to our input.
You didn’t show up for my appointment. I called to book back in October. I waited for my appointment until January 30th at 2pm.
No one called or emailed.
In fact, your office called in December (twice) to ask if I would like an earlier appointment. I said yes, and you never called me back.
Good communication. Friendly. Arrived when they said.
February 2, 2024 — by
Amerispec Inspection Services of Hamilton - Brantford - Stratford
Better coordination between in booking final audit. Other than that all ok.
Rick and his daughter provided friendly and helpful services. They provided some insightful tips and I look forward to reading the report. Thank you!
Great prompt service, detailed explanation of Energy leaks and fixes, courteous inspector !
J’aime la rapidité, l’éfficacité et le professionalisme de l’entreprise. Le service était impécable et Mr. Bibeau était rassurant et très gentil.
Thorough, respectful and explained every aspect of the inspection.
Justin Spak was the inspector. He was thorough and knowledgable. He examined our whole house, outside and inside and offered suggestions on how to improve our home to lessen heat loss.
Very thorough inspection
JJ was very knowledgeable. When I had questions and called someone called me back promptly.
I have to wait 1 month for the report which is a long time. How can I comment yet when I have not seen the report. The survey would make more sense to send after the report is completed, not now.
The person who performed the survey was excellent!!
Well I was supposed get a report within 2 weeks and havent received anything yet. so if the assessor states you will have a report in two weeks..I expect it to be here in two weeks.
Quick to respond, knowledgeable, easy booking and on time.
Bonjour,
Je recommande fortement Amerispec, ainsi qu'Alain Bibeau, inspecteur du bâtiment. Les acheteurs apprécient beaucoup ses explications simples et claires avec patience.
Very thorough with their inspection. Made recommendations and answered any questions that I have regarding a heat pump.
Very helpful, knowledgeable gentlemen
I got 3 emails with different appointment times - i emailed to confirm and never got a response.
Stephen showed up to do the assessment and he was great.
The inspector arrived on time and articulated the details well.
Technician was well prepared and easy to understand and answered our questions.
After the initial Renovation Upgrade Report, it would be helpful to have someone review the report with the homeowner. This could be done by phone to save the time and expenses of attending the property. Upon reading it again today, I realized that I had been so focused on the solar panels, that I missed another opportunity ie. the heat pump water heater. I am not sure how the summary chart at the beginning of the report relates to the installation of the solar panels. It appears now to me that the return on investment may have been greater if I had gone with the heat pump water heater.
Quick and efficient
It went smoothly, the guys were professional.