ServiceMaster of Haywood County
2803 Dellwood Road
Waynesville
NC 28786
United States
  • Phone: (828) 926-0887

Customer Testimonials

Report a concern   November 24, 2016 — Rated 10 out of 10 by Ann Weber ServiceMaster of Haywood County
What do you like about our restoration services?

From the very beginning, after our kitchen suddenly flooded (from undetected, bad under-faucet plumbing) over 4 months ago, Miles Watt and his team have come in, offered their ideas, suggested time- and money-saving strategies, and been here on the spot and on the dot! We ourselves didn't know where to begin, much less how it would end up. We were quite surprised by our bad luck, and worried.
Miles and his team came to us with expertise, advice, and experience. Subcontracted and delegated professionals have been responsive and reliable. We had some problems with a supplier who was frankly beyond our (or their) control. But at EVERY TURN, Miles and his team were on it. We received daily updates and contacts.
We always had ServiceMaster and their professionals to connect with. We were always kept informed, never left in the lurch, and we immediately discovered that Miles and ServiceMaster and their contractors were and are always "on our side."
The immediate response and repairs were prompt and effective! Beyond that--the fans and heaters to dry out our flooded kitchen, ripping out the destroyed floor and cabinetry, considering replacements and samples--the decisions we made to improve and remodel our poor kitchen were not only attended to but CARED FOR at every turn.
We had to make choices on our own, of course: colors, textures, replacements, surfaces ... But in this alien and (we hope) last such experience,
It's been amazing! My natural tendency toward anxiety was completely assuaged--not by smooth-talk but by expert advice, confidence, and partnership, with Miles and his colleagues.
We've known a few such relationships in 30 years with our little house, but they are few and far between. In this case, we've been so fortunate and happier than could be imagined!
Miles even met us, on his own time, at the hardware/appliance supplier one afternoon, offering savvy advice about how to save money (e.g.,, buy not wall tile but floor tile: "It's the same product but much less expensive." Boy was he right.
We could go on and on. I can only say now, as we have completed the long and winding road to repairing and remodeling our kitchen, the heart of our home but in fact just a tiny piece of a tiny, humble property, that ServiceMaster, Miles Watt, Chuck Cook, Scott Rector, Cesar Ramirez, Adam Rector ... and so many more ... have become our friends and support in this little cause.
In the larger picture of our world, perhaps it's not much, in a season of losses and adjustments... But this very personal, humble, and yet expensive, post-loss relationship has been an experience of respect, appreciation and creativity.
We are delighted with the result. We liked and liked all the people we met in this effort. We will never forget them!
How many clients can say as much about their contractors and repair/remodeling professionals?!
Best wishes to all who find themselves at a loss, and seek sincerely trustworthy, expert, kind and warm-hearted professionals --
Ann Weber, PhD

Report a concern   November 23, 2016 — Rated 10 out of 10 by Katina Johnston ServiceMaster of Haywood County
What do you like about our restoration services?

It was such a pleasure to work with every person who helped with the restoration of my home. From the first contact, everyone was professional, cheerful, and concerned about my comfort and satisfaction. Miles was wonderful working directly with my insurance company and making that part easy for me. The entire crew - both cleaning and painting - were a pleasure and made the two week job a positive experience. The amount of detail they put into the job was impressive, and I appreciated their concern for my satisfaction with the job. I would definitely recommend them to anyone and everyone.

Report a concern   November 1, 2016 — Rated 10 out of 10 by Gerald Lawrence ServiceMaster of Haywood County
What do you like about our restoration services?

Easy to reach, came out fast and took care of everything! Very professional group and did great work.

Report a concern   September 23, 2016 — Rated 10 out of 10 by N.Y. ServiceMaster of Haywood County
What do you like about our restoration services?

You all were very quick to respond to my phone calls and completed the repairs in a timely fashion.Great job.

Report a concern   July 22, 2016 — Rated 10 out of 10 by S.E.J. ServiceMaster of Haywood County
What do you like about our restoration services?

Rick is the greatest guy to work with-- so helpful and super-nice every step of the way. I live out of state so when I had "disasters" at 2 different properties in Haywood County, he really took control of everything and kept me informed as to the progress. A real life-saver!

Report a concern   July 8, 2016 — Rated 10 out of 10 by Z.R. ServiceMaster of Haywood County
What do you like about our restoration services?

Prompt.Great job.Did everything we ask.

Report a concern   April 26, 2016 — Rated 10 out of 10 by T.M.C. ServiceMaster of Haywood County
What do you like about our restoration services?

The guys are fast, professional and very very nice to work with.

Report a concern   March 28, 2016 — Rated 10 out of 10 by James Runey ServiceMaster of Haywood County
What do you like about our restoration services?

Good and honest people. Miles was a great help and went above and beyond, he addressed all of my concerns in a timely manner along with all of your staff.

Report a concern   March 7, 2016 — Rated 10 out of 10 by Jill Auman ServiceMaster of Haywood County
What do you like about our restoration services?

ServiceMaster (and specifically Rick McElroy) build a climate of trust right out of the gate. Rick kept me fully abreast of what was happening, turned each challenge into an opportunity, and displayed well-oriented professional knowledge. The quality of work was consistently high. And Rick displayed pride in his work and in his team. I would recommend ServiceMaster to anyone.

Report a concern   February 23, 2016 — Rated 10 out of 10 by P.T. ServiceMaster of Haywood County
What do you like about our restoration services?

Everyone was very friendly and they did the work they said they would.

Report a concern   February 5, 2016 — Rated 9 out of 10 by C.L. ServiceMaster of Haywood County
What do you like about our restoration services?

The group of people I dealt with were very easy to work with and explained the work they were doing.

Report a concern   December 23, 2015 — Rated 10 out of 10 by K.M. ServiceMaster of Haywood County
What do you like about our restoration services?

Curtesy of staff....
The way they explained each process
Cleanness of their work

Report a concern   November 23, 2015 — Rated 9 out of 10 by Capt Morris Mc Castlain ServiceMaster of Haywood County
What do you like about our restoration services?

Professional... good work. Friendly

Report a concern   October 27, 2015 — Rated 9 out of 10 by D.H. ServiceMaster of Haywood County
What do you like about our restoration services?

The response was timely, the equipment was excellent and the people were especially nice and cooperative (i.e. Miles Watt and Rick McElroy)

Report a concern   October 27, 2015 — Rated 10 out of 10 by Debbie Allen ServiceMaster of Haywood County
What do you like about our restoration services?

They were great. Maybe if I had contacted them sooner, the damage would not have been as bad. They did a great job and followed through until everything was back the way it was.

Report a concern   September 24, 2015 — Rated 10 out of 10 by J.K. ServiceMaster of Haywood County
What do you like about our restoration services?

Promptness, courtesy, professionalism, and quality work.

Report a concern   August 25, 2015 — Rated 10 out of 10 by Ron Brown ServiceMaster of Haywood County
What do you like about our restoration services?

Staff very friendly and competent. Responsive to our needs. Came promptly and checked back with us every day.

Report a concern   August 18, 2015 — Rated 10 out of 10 by P.M.I. ServiceMaster of Haywood County
What do you like about our restoration services?

Quick and competent service

Report a concern   July 20, 2015 — Rated 10 out of 10 by S.B. ServiceMaster of Haywood County
What do you like about our restoration services?

Rick McElroy is awesome as was the entire crew!

Report a concern   July 7, 2015 — Rated 10 out of 10 by S.E. ServiceMaster of Haywood County
What do you like about our restoration services?

great job very nice people to work with


Privacy Policy