ServiceMaster By Restoration Xperts
883 Industrial Park Rd.
Orem
UT 84057
United States
  • Phone: (801) 224-5440

Average rating: 9.4 out of 10 based on 178 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 3, 2016 — Rated 9 out of 10 by K.W. ServiceMaster By Restoration Xperts
What do you like about our restoration services?

The urgency I was given. I was treated as their #1 priority

Report a concern   June 18, 2016 — Rated 10 out of 10 by R.E. ServiceMaster By Restoration Xperts
What do you like about our restoration services?

Prompt service. Very knowledgable. Completed the work timely. Cleaned up each day.

Report a concern   June 17, 2016 — Rated 9 out of 10 by M.T. ServiceMaster By Restoration Xperts
What do you like about our restoration services?

The frequent communication and updating.

Report a concern   June 17, 2016 — Rated 10 out of 10 by S.W. ServiceMaster By Restoration Xperts
What do you like about our restoration services?

The representatives were all very friendly and helpful. Knew their business.

Report a concern   June 16, 2016 — Rated 8 out of 10 by L.W. ServiceMaster By Restoration Xperts
What could we do to improve?

Timing. When you give a time that you will be there please do so.

Report a concern   June 14, 2016 — Rated 10 out of 10 by J.C. ServiceMaster By Restoration Xperts
What do you like about our restoration services?

They came quick and did the job right. Very pleased.

Report a concern   June 4, 2016 — Rated 10 out of 10 by Mary Lynn Newren ServiceMaster By Restoration Xperts
What do you like about our restoration services?

Every one from ServiceMaster who came into our home was very kind, polite, and made us feel very at ease in an uncomfortable situation. ServiceMaster wouldn't be coming into our home if something bad hadn't happened, and they are aware of this. They are very professional and
have a sense of humor as well.
Their prices are competitive and they did our clean up and restoration work for the cost that our insurance company quoted us that our expenses should be.
We will DEFINATLEY call them again if the situation arises, and will also recommend them to anyone we know.

MaryLin Newren

Report a concern   May 13, 2016 — Rated 10 out of 10 by L.K.P. ServiceMaster By Restoration Xperts
What do you like about our restoration services?

Timely, responsive, and thorough. Also very good communication from project manager. Helped make a very stressful event much more tolerable.

Report a concern   May 11, 2016 — Rated 9 out of 10 by S.L. ServiceMaster By Restoration Xperts
What do you like about our restoration services?

Timely reply, accurate information and estimates. Follow up is great

Report a concern   May 8, 2016 — Rated 10 out of 10 by B.T. ServiceMaster By Restoration Xperts
What do you like about our restoration services?

Prompt service. Very friendly people to work with. Quality work.

Report a concern   May 6, 2016 — Rated 5 out of 10 by K.C. ServiceMaster By Restoration Xperts
How did we disappoint you and what can we do to make things right?

There have been a few times where I was told one thing (like when they would come), and they didn't come on the appointed time. When they did come, I wasn't home (as I had told them when I made the appointment). Also, one guy took some of the fans out, but two days later, another guy discovered there was still moisture in the wall, so it extended the drying time by a couple of days. They guys were all very nice, but this process hasn't been the smoothest.

Report a concern   February 4, 2016 — Rated 10 out of 10 by Mc Kay Allen ServiceMaster By Restoration Xperts
What do you like about our restoration services?

Every single person we met from ECR and ServiceMaster was simply great. Awesome. Let me know if you ever need a customer referral or a recommendation. Happy to help.

Report a concern   January 29, 2016 — Rated 10 out of 10 by A.B. ServiceMaster By Restoration Xperts
What do you like about our restoration services?

Very professional, they kept us informed and did a great job.

Report a concern   December 7, 2015 — Rated 10 out of 10 by M.C. ServiceMaster By Restoration Xperts
What do you like about our restoration services?

Very professional and trustworthy

Report a concern   December 2, 2015 — Rated 9 out of 10 by B.A.A.C. ServiceMaster By Restoration Xperts
What do you like about our restoration services?

ServiceMaster has now helped us 3 times with restoration of water damage. We have appreciated their quick response and quality work.

Report a concern   August 20, 2015 — Rated 10 out of 10 by Patricia Hedrick ServiceMaster By Restoration Xperts
What do you like about our restoration services?

Worked until crisis was over.

Report a concern   March 18, 2015 — Rated 9 out of 10 by Leata Elisaia ServiceMaster By Restoration Xperts
What do you like about our restoration services?

Knowledgeable and very courteous

Report a concern   February 12, 2015 — Rated 10 out of 10 by C.H. ServiceMaster By Restoration Xperts
What do you like about our restoration services?

Efficient, respectful, accomodating

Report a concern   February 7, 2015 — Rated 9 out of 10 by S.N. ServiceMaster By Restoration Xperts
What do you like about our restoration services?

You were fast and friendly and very helpful. Thank you

Report a concern   February 6, 2015 — Rated 9 out of 10 by L.H. ServiceMaster By Restoration Xperts
What do you like about our restoration services?

Dell did a great job keeping costs within the estimate. He was always on time, polite, and professional. The basement looks great!


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