Alpin Haus Marine of Amsterdam
4850 State Hwy 30
Amsterdam
NY 12010
United States

Average rating: 8.5 out of 10 based on 157 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 16, 2017 — Rated 8 out of 10 by T.G. Alpin Haus Marine of Amsterdam
What could we do to improve?

Sales personal need to be more knowledgeable.

Report a concern   November 16, 2017 — Rated 10 out of 10 by D.K. Alpin Haus Marine of Amsterdam
What do you like about our products and services?

They are friendly and go the extra mile

Report a concern   November 16, 2017 — Rated 10 out of 10 by M.H. Alpin Haus Marine of Amsterdam
What do you like about our products and services?

Friendly and knowledgeable staff.

Report a concern   November 15, 2017 — Rated 10 out of 10 by C.Z. Alpin Haus Marine of Amsterdam
What do you like about our products and services?

Excellent service and value.

Report a concern   November 12, 2017 — Rated 10 out of 10 by R.W.J. Alpin Haus Marine of Amsterdam
What do you like about our products and services?

They have been great in every respect to any issues l have had . They took care of any warranty problem and gave great service and attention to them. This is very uncommon to other boat and RV dealers l have used before. I have and would highly recommend Alpin Haus to anyone looking to purchase a boat or RV

Report a concern   November 11, 2017 — Rated 10 out of 10 by R.M. Alpin Haus Marine of Amsterdam
What do you like about our products and services?

Service is very professional and the turn around time is perfect. You have a great company to deal with and also very helpful.

Report a concern   November 9, 2017 — Rated 10 out of 10 by J.F. Alpin Haus Marine of Amsterdam
What do you like about our products and services?

The service department is great to deal with. Very professional and knowledgeable.

Report a concern   November 9, 2017 — Rated 10 out of 10 by D.P. Alpin Haus Marine of Amsterdam
What do you like about our products and services?

I think the knowledge and service are second to none. Very happy to have bought my boat from Alpin Haus!!!

Report a concern   November 8, 2017 — Rated 10 out of 10 by S.S. Alpin Haus Marine of Amsterdam
What do you like about our products and services?

I have been going to you guys for over 10 years . Excellent service. it has only been since the latest boat I own, that I now take advantage if your winterize and boat storage too. I tell everybody how great it is and they should do too.

Report a concern   November 6, 2017 — Rated 10 out of 10 by G.S. Alpin Haus Marine of Amsterdam
What do you like about our products and services?

Always the very best in quality service!!!

Report a concern   November 3, 2017 — Rated 5 out of 10 by T.R. Alpin Haus Marine of Amsterdam
How did we disappoint you and what can we do to make things right?

I brought my boat in for winterization and a little bit of cosmetic warranty work. (the chrome stickers are loose on my 2017 AR210, nothing major) The winterization was completed in a timely manner and it’s been 2 weeks and the warranty work still has not been completed. I had to pick up the boat before I lose my storage spot. Now I have to return it in the spring to have the remaining warranty work completed.

To make it right, you could compensate me for my 1.25 hr. commute one way when I have to return it in the spring, with a service credit or store credit. Thank you.

Tom Last name removed
Phone number removed

Report a concern   November 2, 2017 — Rated 10 out of 10 by R.G. Alpin Haus Marine of Amsterdam
What do you like about our products and services?

good customer service and marine techs

Report a concern   November 1, 2017 — Rated 9 out of 10 by R.O. Alpin Haus Marine of Amsterdam
What do you like about our products and services?

I like the features and construction of the Chaparral line of boats.

Report a concern   October 30, 2017 — Rated 10 out of 10 by M.F. Alpin Haus Marine of Amsterdam
What do you like about our products and services?

Everything
Thank you
Mike

Report a concern   October 27, 2017 — Rated 10 out of 10 by D.G. Alpin Haus Marine of Amsterdam
What do you like about our products and services?

the service department quoted me a price to work on my boat and the final price came in under the quote. The service department took the time to explain the work and even took me to the parts department to show me a part that I might what to use in the future ! Great job !

Report a concern   October 26, 2017 — Rated 10 out of 10 by J.M. Alpin Haus Marine of Amsterdam
What do you like about our products and services?

The quality

Report a concern   October 25, 2017 — Rated 9 out of 10 by L.A. Alpin Haus Marine of Amsterdam
What do you like about our products and services?

Service is done quick.

Report a concern   October 24, 2017 — Rated 0 out of 10 by M.B. Alpin Haus Marine of Amsterdam
How did we disappoint you and what can we do to make things right?

Poor after delivery service when there were issues.

Report a concern   October 24, 2017 — Rated 10 out of 10 by T.M. Alpin Haus Marine of Amsterdam
What do you like about our products and services?

Very quick response to issues that come up

Report a concern   October 18, 2017 — Rated 10 out of 10 by L.S. Alpin Haus Marine of Amsterdam
What do you like about our products and services?

excellent service and service people.


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