ServiceMaster By A.S.A.P. Total Restoration
900 Jefferson Rd Bld 16-2
Rochester
NY 14623
United States
  • Phone: (585) 475-1210

Customer Testimonials

Report a concern   July 28, 2015 — Rated 10 out of 10 by P.S. ServiceMaster By A.S.A.P. Total Restoration
What do you like about our restoration services?

prompt service, courteous and professional staff, excellent follow up, good work relating to mitigation

Report a concern   May 31, 2015 — Rated 10 out of 10 by A.L.C. ServiceMaster By A.S.A.P. Total Restoration
What do you like about our restoration services?

I had several cancellations and rebookings due to delays in repairing the water pipes. Customer service rep was understanding and helpful. The crew who showed up to do the work were very professional, courteous and nice to work with.

Report a concern   April 23, 2015 — Rated 10 out of 10 by Demetra P Korovessis ServiceMaster By A.S.A.P. Total Restoration
What do you like about our restoration services?

I was very happy with your service, Mr. Matt McDonald, Mr. Dallas Ross and two other members of your staff were very professional.
I was empress with Mr. Ross that took the time to came to our home on Sunday to view the dring process.
The service was completed as indicate. Very satisfied with your service.

Report a concern   April 8, 2015 — Rated 10 out of 10 by A.J.H.T.U. ServiceMaster By A.S.A.P. Total Restoration
What do you like about our restoration services?

Very friendly workmen and knowledgeable about their job and cause and effects of water damage. Our damage was not a lot, but it was a problem.

Report a concern   August 20, 2014 — Rated 10 out of 10 by P.B. ServiceMaster By A.S.A.P. Total Restoration
What do you like about our restoration services?

Quick response. Helpful information from team at house, and office staff.

Report a concern   July 17, 2014 — Rated 10 out of 10 by B.P. ServiceMaster By A.S.A.P. Total Restoration
What do you like about our restoration services?

Very prompt and professional. Only wish that my ins. cov. would have enough for them to
have finished the whole job such as cleaning and painting the wall and ceilings.

I understand all the contents have been cleaned and stored. I would have been back in my home by now. I would recommend them to anybody. Matt has even bee keeping in touch w/me over the phone. Nice guy.

Keep up w/the good work.

Bev Last name removed

Report a concern   May 29, 2014 — Rated 9 out of 10 by Katie Bryant ServiceMaster By A.S.A.P. Total Restoration
What do you like about our restoration services?

The staff at Service Master are very knowledgeable,professional and courteous. All of the information that I was given was efficient and straight forward. I would recommend Service Master to anyone who is in need of water restoration services. The only thing that I would have liked to have known was how much water was extracted from my home, but Service Master was unable to provide me with that information.

Report a concern   February 7, 2013 — Rated 10 out of 10 by M.L. ServiceMaster By A.S.A.P. Total Restoration
What do you like about our restoration services?

The workers were very courteous and aware of our needs. Incredible employees!!!

Report a concern   July 26, 2012 — Rated 9 out of 10 by Kevin Smallridge ServiceMaster By A.S.A.P. Total Restoration
What do you like about our restoration services?

Informative contact and information through the entire process

Report a concern   May 14, 2012 — Rated 10 out of 10 by S.I. ServiceMaster By A.S.A.P. Total Restoration
What do you like about our restoration services?

I appreciated the thorough job done, the care taken with our belongings and the pleasant, respectful, and cooperative demeanor of your staff.

Report a concern   April 23, 2012 — Rated 9 out of 10 by C.B. ServiceMaster By A.S.A.P. Total Restoration
What do you like about our restoration services?

ServiceMaster ASAP in Rochester NY is OUTSTANDING. If you're ever in need (and I hope your not) they are the company to call. We had MAYOR water damage done to our home and they came in and took care of the mess. Without them I'm not sure what I would have done. Their employees care about YOU. They are a class act. I can't say enough about how at ease they made me feel. YOU GUYS ROCK

Report a concern   February 17, 2012 — Rated 10 out of 10 by B.F. ServiceMaster By A.S.A.P. Total Restoration
What do you like about our restoration services?

The company was very thorough and made sure we were satisfied before they closed up shop.
Thanks for an excellent job!
B. Last name removed

Report a concern   February 16, 2012 — Rated 10 out of 10 by S.B. ServiceMaster By A.S.A.P. Total Restoration
What do you like about our restoration services?

Friendly staff. Very thorough. I felt like they really cared about cleaning up my house.

Report a concern   September 12, 2011 — Rated 10 out of 10 by K.A. ServiceMaster By A.S.A.P. Total Restoration
What do you like about our restoration services?

The employees where friendly. They communicated very well with me and kept in contact with me during the whole process.


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