Customer Testimonials
Excellent service, knowledgeable and friendly staff
Came right out and fixed my hot tub at a good price, extremely satisfied
Alpin Haus never let's me down
Service was good. Everything we asked was checked or fixed.
Customer Service is excellent!
Wonderful personnel
Staff, service, efficient, friendly, informative.
Everybody does their job the way things should be done!!!!!!!!!!!!!!!!!!!!!!!!!!
Customer service seems to be a top priority. When I let you know an area that I wasn’t satisfied with it was promptly rectified. In particular the service department is friendly and promptly takes care of the concerns that we had with warranty work. They offered lots of advice to us and being that we’re 1st time camper owners that was appreciated. The service department is outstanding.
Very prompt and courteous service. Very satisfied
They listen to what you have to say. Don't cut you short. Willing to do warranty work on my Motorhome even though I bought it in another state.
Very good experience. Everyone was respectful and helpful. Would recommend them to everyone.
We really like our GD RV. Your people do a great job representing your company. They are the reason I want to continue work with Alpin Haus.
Thanks, First name removed
The sales staff was great, they helped me buy my camper and did not try to sell it to me. They told me all the options and helped me make the right decision for me. The staff at Amsterdam are very friendly and helpful, it’s like one big happy family.
Prompt service.
Great service. Great customer service.
They go the extra mile to care for their clients.
Dave
Your people, everyone’s friendly and helpful
Ability to make appointments with the service department
Very friendly service people and good service department.
Personable, repairs done right
Always a great place to-do business.
Great customer service. Buying process was stress free. Highly recommend Alpin Haus of Port Jervis. Thanks.
Service was performed in a timely manner and ready to go when they said it would be.
Great folks! Had a great experience with Jonathan and Josh. They were patient and answered all my questions. Picking up my new little rig in the spring!. If you’re just looking, stop in. They’re awesome 👏
Continue to be impressed by the level of service provided by the Alpin Haus service advisors and service technicians. Each visit my service issues are promptly addressed and resolved to my satisfaction.
A key component to the level of service is the excellent communication with the service advisors. I appreciate their effort to keep me in the loop during the service process.
Many thanks!
Great service! Very kind at the service desk.
After a disappointing experience with Alpin Haus(AH) this summer to fix my camper, Jessica Balac from AH 'stepped up to the plate' and restored my faith in AH. She exhibited high quality customer service, kept in constant communications, did oodles of research, coordinated repairs, advocated with the manufacturer for me, etc. Jessica clearly understands the true meaning of 'customer service'.
Very convenient being so close, service work is normally done pretty well, people are very friendly.
Service and the staff was great