Customer Testimonials
Service dept personnel in Port Jervis location are absolutely wonderful to deal with. I have dealt with Louis, he is awesome and Mark, also awesome. These guys will keep you posted about parts on order and will get your rig in and out on time.
Great professional service by very nice people.
No comment
Highly recommend working with the Alpin Haus professionals if you wish to buy an RV. All were very helpful and responsive and so nice to work with.
They have a great inventory and their own service and parts center. We are very happy with our new RV.
Randy and all that have helped with my issues were fantastic
Very professional…. Organized…. Clean facility’s. Customer service from first phone call to the final invoice was stellar!
We bring our Trailer there each year for inspection and the roof looked at, this year we had to replace the roof, Scott in service is the 1 that I see each year and he is the best as far as we are concerned very pleasant to deal with and always called us to let us know what was going on and the progress of our trailer statice.
Thank You
Bob & Sharon Pavone
Knowledgeable, courteous, prompt top-notch service.
Heather was great working with us to confirm that the RV we came in to see was the perfect fit and within our budget. She was a pleasure to work with and it was very thoughtful to decorate the RV as the gift that it was.
Kyle was instrumental in offering the warranties necessary to get over the ‘buying a used RV’ concerns that we had. He was enjoyable to work with as well.
Last but not least, Jeff took us through the entire RV on our walkthrough. He was thorough and incredibly patient with us rookies while going through every device, switch and any thing else the RV offered. Thanks to Jeff, we confidently drove off the lot with our motor home.
Great job all!!
People actually call back.
timeliness
addressed questions and needs
We were specifically looking for a Grand Design camper and having a local dealer is a huge plus.
The Service is always great, and the products are4 also great. I always tell people that if You buy an R.V. from Alpine Haus, You can practically go right out and go camping with it.
We had a problem with our pool that was put in a few years ago. Jaime was amazing. He listened to our concerns and followed through with a solution. We are very happy with customer service and attention to detail while they fixed our problem. We are both very happy with our pool fix. They stand behind their product. We are very thankful that we chose alpin house.
Great people. Friendly, accommodating, and understanding.
Nice people very helpfull
Employees where extremely friendly and helpful through the who process of picking out a camper to getting financing and also showing us different features of the model we purchased
Randy and Kayleigh address all of our questions and issues promptly, efficiently and courteously! Thank you for excellent service!
Mark House was our sales person, we very much enjoyed doing business with him, he was great at explaining things and always available. We had a great overall experience while buying our 5th wheeler. Highly recommend Alpin Haus in Port Jervis,
They deliver what they promise in both sales and service. This is our second camper through Alpin Haus and no regrets.
Easy, pleasant buying experience. All around nice place to do business.
Everyone you deal with is VERY nice and are personable.
attention to detail
Their Responsiveness and customer service is outstanding. They go above and beyond, every time!
Everything
The quality of work from the service dept.
Attentive to the customer and the service. First name removed K. I’m service is great - he is responsive and listens to the customer
Brian in service is awesome
Just want to say Thank You I definitely went to the right place to buy my camper
Always courteous folks...