Alpin Haus
PO Box 859, 1863 State Hwy. 55
Amsterdam
NY 12010
United States

Customer Testimonials

Report a concern   August 13, 2017 — Rated 9 out of 10 by L.G. Alpin Haus
What do you like about our products and services?

Were right on top of taking care of the Annual Maintenance Warranty, although had to leave RV and come back the next day after being told initially to wait. Arrived 8:45 am and waited and then left RV @ 4pm and returned the next day to pick up..

Report a concern   August 12, 2017 — Rated 10 out of 10 by R.G. Alpin Haus
What do you like about our products and services?

good customer service and the mechanics have excellent knowledge of my tracker

Report a concern   August 11, 2017 — Rated 10 out of 10 by D.H. Alpin Haus
What do you like about our products and services?

I arrived at Alpin Haus in distress and no appointment. I was on my way home and drove in because of the odor coming from the RV. The service rep. immediately made time for me and explained the problem right away. He provided me with a service repair person and he was amazing. He knew every inch of the RV. He gave me a walk through which was very enlightening and educational. I have a new RV and had no idea that RVs needs flushing in regard to the black water. I honestly thought that my RV was in trouble and it was leaking propane. I drove into Alpin Haus hoping someone would help me. They immediately put me at ease, was very thorough and took care of the problem in no time. I was back on the road in a few hours. I'm very pleased with the entire staff. They were ALL very helpful and kind. I wish they were closer to where I live as I would be a regular customer. Thank you just seems inadequate for all they did..

Report a concern   August 11, 2017 — Rated 9 out of 10 by W.B. Alpin Haus
What do you like about our products and services?

Friendly, knowledgeable workers and the appointment started on time and I was left with a minimum of wait.

Report a concern   August 10, 2017 — Rated 10 out of 10 by K.S. Alpin Haus
What do you like about our products and services?

Superior products and convenient service.

Report a concern   August 10, 2017 — Rated 10 out of 10 by R.H. Alpin Haus
What do you like about our products and services?

We are very satisfied with the products and the Service. The service manager Dave has done a great job making sure that everything was taken care of. Our frustration stems from the amount of time that it took for the Warrenty parts to come from Thor. It should not take 4 to 6 weeks to get parts. This should not be the normal.

Report a concern   August 10, 2017 — Rated 10 out of 10 by B.C. Alpin Haus
What do you like about our products and services?

Great service

Report a concern   August 10, 2017 — Rated 10 out of 10 by D.W. Alpin Haus
What do you like about our products and services?

Prompt fast professional men an wemen order your parts or warrenty your Rv .

They will make every effort to make sure the rv is right even after hours to accommodate the customer An get back asap

Report a concern   August 10, 2017 — Rated 10 out of 10 by G.R. Alpin Haus
What do you like about our products and services?

The service department is outstanding! They are very down to earth and explain things so you know what they are talking about without sounding patronizing. They know their stuff and make sure you know your camper.

Report a concern   August 10, 2017 — Rated 10 out of 10 by E.M. Alpin Haus
What do you like about our products and services?

Very knowledgeable sales, financial, and customer service staff. They never pushed on us any RVs that did not meet our needs. Alpin Haus provided a very relaxed, low pressure atmosphere. We felt their prices were competitive.

Report a concern   August 10, 2017 — Rated 10 out of 10 by B.K. Alpin Haus
What do you like about our products and services?

Bill was great to work with. Very knowledgeable, very friendly and unlike any other salesman I have interacted with.

Report a concern   August 9, 2017 — Rated 10 out of 10 by P.D. Alpin Haus
What do you like about our products and services?

Brad Bucey great salesman and gentleman. Along with Bob things worked out ok. Great place, great deals.

Report a concern   August 8, 2017 — Rated 10 out of 10 by C.A.S.L. Alpin Haus
What do you like about our products and services?

We have bought several campers from them over the years and have had all of them serviced there. We have been very pleased with the service. They are friendly and have done the jobs well

Report a concern   August 8, 2017 — Rated 10 out of 10 by B.B. Alpin Haus
What do you like about our products and services?

The service is always prompt and reliable!!!

Report a concern   August 6, 2017 — Rated 10 out of 10 by E.M. Alpin Haus
What do you like about our products and services?

We like the lifetime warranty they offer on campers.
All your camping needs are under one roof.
They give trial offers at different campsites when you buy a camper from them
Friendly and accommodating sales people

Report a concern   August 6, 2017 — Rated 9 out of 10 by C.B. Alpin Haus
What do you like about our products and services?

You get it fixed the first time.

Report a concern   August 6, 2017 — Rated 9 out of 10 by C.W. Alpin Haus
What do you like about our products and services?

Friendlyness of staff

Report a concern   August 6, 2017 — Rated 10 out of 10 by W.S. Alpin Haus
What do you like about our products and services?

Well made staff was very helpful we love love love our escape!!!!!

Report a concern   August 6, 2017 — Rated 9 out of 10 by E.V. Alpin Haus
What do you like about our products and services?

Worked with Service Department on repairs that happened in a storm. They received the wrong part from the manufacturer multiple times but I know this isn't their fault. Very frustrating being on the waiting end but Dave was very good about communicating what was going on. We will be back to have the final repair done once the manufacturer sends the correct part.

Report a concern   August 5, 2017 — Rated 10 out of 10 by L.S. Alpin Haus
What do you like about our products and services?

Service was great and staff very cooperative.


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