Living on the ground floor of a condominium building has been without its challenges.
This is the second time I needed restoration done on my unit because of water leakage from the floors above mine. Service Master quickly responded to my call for service both times. Dan Turner, who was the the project manager this second time around, checked and assessed the damage right away and in a matter of a few days, work started on my unit. It took longer than I expected for the work to be completed but Dan kept me updated and took the time to call me right back to answer questions I might have. Most of the subcontractors that they sent were all very professional in their work and respectful of their surroundings.
In the end, I am happy with the work that they have done and would certainly recommend them to anyone who needs restoration work.
They were able to answer all questions. They were quick to secure and take care of my home. They were excellent at taking care of all my things that had to be packed and stored.
Nancy Porter was excellent and her choice of companies reflects that. Some of the other employees we met from ServiceMaster were very professional and courteous.
We really appreciated the kindness and courtesy of all the staff we encountered, contractors too. We also really appreciated the schedule and that everybody kept right to it. Good job thank you!
Brent Christmas and his Sub Tradespeople were essential in getting our house better than new after the 2021 November Fraser Valley Flood! I would highly recommend Service Master to anyone who has experienced a Flood-Fire Etc.!
After our house fire, we were fortunate to have Adam, Candace, and their team working on our file. Their swift response and beautiful work turned a difficult situation into a positive one. I highly recommend this team.
Excellent communication, above-average professionalism, efficient and prompt. Then add in that you couldn’t ask for a nicer, more respectful group of trades - which was important to us since we work from home and a lot of the repairs had to be completed while we were here. Overall, it was a pleasure to work together to remedy a very unfortunate situation (a vehicle crashed in to our home) and we wouldn’t hesitate to recommend or call Service Master again.