115 ratings.based on
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thanks for your feedback. I talked with you several times and believed this was resolved. I worked hard to provide you both a positive inspection experience and will continue to do so with all my customers.
Your concerns were fully noted in the inspection report. The banister was a cosmetic issue, not a safety issue. The dishwasher concern was noted in your inspection report. The exact age and model appliance information would have been included in our Premium Inspection but you did not choose that inspection package. Also, there was no attic and this was noted during the walk thru and in the report (garage ceiling was unfinished, I climbed up into the rafters to ensure there was not attic hatch from the garage, and there wasn’t).
Thanks again for your feedback. I am glad we were able to discuss and address these concerns with you.