- Phone: (425) 861-9042
Customer Testimonials
The technicians were very business like and had answers for our questions. They arrived when they said they would. Overall we were pleased.
Prompt, efficient, thorough
Timely response; professional people who came in and did their job quickly and thoroughly.
The service tech's that were sent out were very knowledgeable, freindly and professional.
Drew did super job...
Courteous, on time, efficient, fastidious.
After our water heater broke, they came every day to check on how dry our rooms were getting. They were courteous and caring. Then when they were dry, Mike Brown fixed everything back to better than it had been. He was careful,thorough and went above and beyond what was required. I'd hire them all again in a minute, (but hope I don't need them again!)
Great service. Prompt. Cleaned up perfectly. Everything done to my expectations and more.
They showed up quickly and did a great job with communication with us
throughout the clean up
I appreciated the short response time and the detailed know-how of employees. They really saved our home.
I believe I received excellent service from ServiceMaster, especially from Robin Ferrante, who was the "team leader" in charge of the restoration work completed in and for my home/possessions. Robin made every possible effort to provide for any requests I made resulting from individual circumstances we faced during this period, worked directly with her staff to meet our needs efficiently and completely and succeeded in solving any problem issues arising with sub-contractors. In fact, I was very pleased with the approach of all ServiceMaster personnel with whom I interacted, save one (Dana) who worked on electronic products - he did not return my phone calls asking for assistance in re-connecting products after processing.
I really like how quickly your team arrives at the beginning of the process. They are also very good at contacting me to set up a time for their daily checks, and always arrive when they say they will. Being able to depend on your team is important. If I have a friend or family who needs restoration services, I'll be sure to refer them to ServiceMaster.
fast, efficient and clean
guys were very friendly, polite and considerate
they kept us informed of what they were doing, why and when they'd return
I appreciate how quickly I was contacted and the guys were here. They took care of the tear down and dry up. Drew contacted me everyday to follow about what time he would arrive and if he was running late because of traffic.
Your Staff, especially Robin was extremely sensitive to our situation. She went beyond her job and listened to my needs and did not mind when I asked the same question twice or sometimes three times! Fire is very stressful and she kept me going in the correct direction I needed to be in! A special Thank You to your great staff.
Thorough, courteous, took time to explain what they were doing, were timely in arriving at agreed times, were mindful of the trying times of the customer.
Prompt service, called me minutes after my insurance company approved my water damage claim. Kept me in the loop on a daily basis as to what equipment they were putting in my house to dry the water damage. Came promptly every morning to monitor the progress. Very professional.
Complete service and say what they do and do what they say.