ServiceMaster Advantage
5724 Clay Ave. SW, Suite 1A
Grand Rapids
MI 49548
United States
  • Phone: (616) 531-4301

Customer Testimonials

Report a concern   September 14, 2016 — Rated 10 out of 10 by Linda Wines ServiceMaster Advantage
What do you like about our restoration services?

The guys were professional, thorough and completely understanding of what I was going through with such a loss. They showed up within a few hours of my call and came back day after day always cheerful and kind until the work was finished.

Report a concern   April 26, 2016 — Rated 9 out of 10 by N.D. ServiceMaster Advantage
What do you like about our restoration services?

Everything was organized and done very well. Cory was exceptionally courteous and helpful.

Report a concern   April 9, 2016 — Rated 10 out of 10 by J.B. ServiceMaster Advantage
What do you like about our restoration services?

I'm 79 years old & handicapped it sure was a relief in the middle of the night to have someone to help when you're basement is flooding. Three of your employees showed up in good spirits and made a old vet night much better, thay had my 6.

Report a concern   July 29, 2014 — Rated 10 out of 10 by C.W. ServiceMaster Advantage
What do you like about our restoration services?

The customer service was very friendly and helpful.

Report a concern   June 18, 2014 — Rated 10 out of 10 by J.H. ServiceMaster Advantage
What do you like about our restoration services?

I didn't have to worry about a thing

Report a concern   June 6, 2014 — Rated 10 out of 10 by Shelia Rettig ServiceMaster Advantage
What do you like about our restoration services?

Prompt courteous service and quality

Report a concern   June 3, 2014 — Rated 10 out of 10 by Ellen Sydloski ServiceMaster Advantage
What do you like about our restoration services?

The team that came out were very personable and knowledgable. They did not even mind that it was a Sunday late night call. They answered questions and still had a smile on their faces

Report a concern   April 23, 2014 — Rated 10 out of 10 by S.B. ServiceMaster Advantage
What do you like about our restoration services?

Extremely quick response.

Report a concern   April 7, 2014 — Rated 10 out of 10 by G.D. ServiceMaster Advantage
What do you like about our restoration services?

Very friendly and professional.

Report a concern   March 20, 2014 — Rated 9 out of 10 by M.A. ServiceMaster Advantage
What do you like about our restoration services?

quick call back,prompt attention to get to the job. attention to analyze the job and the politeness the employee's. descriptions of what they were doing and why and helping you to understanding the process.

Report a concern   January 5, 2014 — Rated 10 out of 10 by Patricia Kotarak ServiceMaster Advantage
What do you like about our restoration services?

The people are so caring,sympathetic and understanding for the whole situation, besides being very efficiant in there work. if there was a number more than 10 I would pick it.

Report a concern   December 6, 2013 — Rated 10 out of 10 by T.C. ServiceMaster Advantage
What do you like about our restoration services?

Prompt response...quick and efficient clean-up...very pleasant and respectful to my elderly father who was making the claim.

Report a concern   December 3, 2013 — Rated 9 out of 10 by Amanda Zandbergen ServiceMaster Advantage
What do you like about our restoration services?

Extremely nice and smart people to deal with... from the scheduler to the cleaners. All very nice to work with. They all did a great job.

Report a concern   November 12, 2013 — Rated 9 out of 10 by A.B. ServiceMaster Advantage
What do you like about our restoration services?

patrick did a great job helping, plesant and efficent.

Report a concern   September 19, 2013 — Rated 10 out of 10 by Shannon Popkins ServiceMaster Advantage
What do you like about our restoration services?

The people were very considerate, listened carefully to my concerns, and had great response time. On a day with lots of widespread flooding, they had a 'can do' attitude and fit us into their swamped (literally!) schedule.

Report a concern   August 27, 2013 — Rated 10 out of 10 by Carl Rogers ServiceMaster Advantage
What do you like about our restoration services?

Gale was very friendly and professional. Once ServiceMaster arrived at my house and explained to me what they were going to do I felt a lot better knowing that the water damage will be taken care of in a timely manner and that there is no mold or mildew threat.

Report a concern   August 21, 2013 — Rated 10 out of 10 by Melanie Doehring ServiceMaster Advantage
What do you like about our restoration services?

Follow up and follow through. Jimmy was fantastic! He took a frustrating situation and made it easier to get through. We couldn't ave asked for better service and commitment to getting our flooded, finished basement dried out and prepared for a contractor. He showed up at our house everyday for six days to check equipment and monitor moisture levels.

Report a concern   August 21, 2013 — Rated 10 out of 10 by Dale Inbody ServiceMaster Advantage
What do you like about our restoration services?

Polite quick through timely service.
But i don't think you should have a grandmotherly person lifting very heavy dehumidifiers up on the back of a truck without utilizing a Tommy lift. (extremely dangerous)

Report a concern   August 21, 2013 — Rated 9 out of 10 by Tammy Allen ServiceMaster Advantage
What do you like about our restoration services?

ServiceMaster was so quick in getting into action and getting things taken care of! The people I worked with were very courteous and willing to help. I would definitely use them again and recommend them to others, especially Gale Wolf. She was so nice and kind and she always made me feel that she was available at any time and that I was never bothering her.

Report a concern   August 19, 2013 — Rated 10 out of 10 by Travis Huseby ServiceMaster Advantage
What do you like about our restoration services?

completeness of the care and personal touch


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