ServiceMaster responded very quickly after we contacted them. The employees were polite and explained what they were doing every day. We feel very good about the work they did for us.
We really appreciated your willingness to respond to our situation immediately. John and AJ worked hard to accomplish removing our carpet. They were sensitive to our situation and stress - great customer service skills. We had been working with shop vacs and had one still sitting partially full in the basement.When I started to remove it, AJ stepped in and carried up the stairs for me.
Conner and the woman who cleaned our cabin did a fabulous job with the cleaning and keeping us informed. We are totally pleased with everything that they did.
Efficient, courteous service. The work was done promptly, the technicians were available for questions, they returned calls, and were respectful of our property.
You had the materials and expertise to remove the oily soot from the basement and manage to expedite the cleaning by having enough crew members to do the job.