Your people were very considerate and patient
Stephen helped me through my problems and was kind enough to be understanding that I was even close to knowing what I needed to do
The guys came in, knew exactly what to do and got about removing all the damaged items. They cleaned up afterwards and checked that I knew what the next step in the process would be. Repeatedly confirmed if I had any further questions. They took control of a stressful situation and organized the clean up. Great job to all who came out. Many thanks! AA
Stephen and the crew were at our house and going to work very soon after I called. They were amazing all week as we navigated the damage and restoration process created by the faulty water line. His communication and help with the insurance adjuster was invaluable. We couldn't have done it without him and would highly recommend him and his company to anyone. In fact, that's why we called them (Restoration by Bailey). We called our realtor, Jack Camprini, and asked him who we should call and he said they were the ones to call.
Excellent service from day one. Staff is caring, professional & responsive. I worked with a repair from out- of-state and all involved kept me in the loop via texts, videos & calls. The rsultiong work was beautiful. I cannot recommend them enough.
Walt and Vada have done an incredible job of coordinating groups. The quality of the vendors was very good. We still have some open items to resolve however I have comp;ete confidence they will be taken care of.
Steven was fast to respond, he had a great professional, confident and calming approach. His communication along with his team was always timely and on target within updates! Would definitely recommend Steven and Caesar as a great team to work with and Service Master as well. Thank you so much!