They were great in describing and explaining what was going on and what needs to be done about the damaged part of our house. Such a Very friendly team they were.
They were very professional. Communication was very good throughout. They arrived on time and when scheduled and were very thorough. They cleaned up after themselves too! Would definitely not hesitate to use Service Master in the future...just hope that I don't have to.
Everyone was wonderful to work with. Everything explained. Professional. Friendly. There for you. Packed everything up for me.
Took care of the fragile items with so much care. They cleaned up everything each day before they left.
Highly recommend the group and office staff
(We worked with Nancy,)
I had to take my husband via ambulance to hospital and they were able and willing to work around my schedule. They were willing to work with my schedule and this was so much appreciated. Thank you so very much.
They came out almost daily to check on everything and make sure things were drying well. They were professional and courteous. When everything was dried out they left our home clean and ready for the next step. Highly recommend!
All technicians that came (especially Kevin and Kenny) were very polite, thorough, and explained everything before they started and when they ended to me. The other mitigation company did not put plastic anywhere. I appreciated that your company applied plastic to the areas leading to the rooms and also around the affected areas.
When I was not able to be present, the technicians gave me a call before leaving my house.
I feel confident in the work done in my home.
Thank you.
Your people are courteous and thorough in their work to define the extent of the damaged areas and to insure they found and corrected the damage. You work your schedule around my needs and still provided a timely completion.