I find the initial contact to be prompt and professional. I call because I know ServiceMaster will determine exactly how much flooring, wall, insulation, etc. needs to be removed because of water damage. I can trust their decisions. They have the proper equipment necessary to dry the damaged area. It is appreciated the representative leaves a cell phone contact number should any unexpected concerns arise.
ServiceMaster Cleaning provided excellent customer service. They were there for immediate service and followed up with phone calls to keep us informed of the process and what was going on. They made sure we were satisfied after they had completed the project. I would highly recommend their services.