Your representative, Leo Rossini and team, were a bright spot in the frustrating process is our insurance claim. Leo kept in contact throughout and continued to answer all questions we had. He followed through and came back with answers when he said he would. The cleaning and removal as well as the initial assessments were done so professionally. I will definitely recommend them highly.
Service Master service is outstanding! They are very thorough with all the cleaning. Sebastian did an excellent job of organizing and came hours early to meet up with the subcontractor to let them in when I was not available at the house. Lou and the team make sure everything is cleaned to my satisfaction and happy. They are very professional and respectful of my house. They even befriended my dog who does not care much for anyone! They are highly recommended!
Fsst, courteous, thoughtful service. Helped make a distressing experience much more calm and less stressful. Absolutely no negatives regarding their service and care.
Thinking outside the box, that box being an insurer and adjusters estimate. By applying their own expertise, your personnel were able to address the problem more quickly and effectively than the adjuster imagined.
Everyone one involved were amazing. The excellent communication and explanation of what was happening through out the entire process provided little stress and a huge peace of mind. Servicemaster and their partners worked together like a well oiled machine. We could not be more satisfied with the out come or say enough about the great job they did. Thank you to everyone involved!!
All team members were prompt, polite and knowledgeable. They explained every step of the remediation process thoroughly.
This plumbing problem was scary and challenging to 76 year old senior lady. The ServicecMaster gentlemen were extremely patient with me and calming.
I can't thank Patrick enough for his professionalism and kindness.
Service Master was very fast in responding to our emergency need due to a water line that broke on the main floor of our house. Equipment was expedited to remove the water on the main floor as well as the basement. Throughout the whole ordeal Steve Riordan kept us well informed as to everything that needed to be done in a timely manner. He always checked & followed up to assure all was going okay. Mr Riordan was easy to get in touch if something came up that needed to be addressed.
Without question we definitely would recommend Service Master.
Overall, the restoration to date was as expected. Zachery Logsdon did a great job leading the effort, kept me well informed, and satisfactorily answered all questions.