I was very concerned about chemicals in your cleaning products and was immediately put at ease with your cleaning product. David, our technician was informative and explained the cleaning process for our wool rugs.
Tech was great, but the couch cleaning didn't turn out as well as I would have expected. It was $250 for the cleaning, and I expected it to be cleaner than it turned out.
Clean and fresh result - no crunch carpets or headache from chemical fragrance. Christian was awesome, very professional and took time to educate me on his process. I will definitely be a repeat customer.
Very customer oriented service. The workers called first letting me know they were 30 minutes away. They did an excellent job with both my tiled floors and wool carpets. It feels so good to get deep cleaning that I can’t do myself. Thank you.
The treatment for cat urine was not successful despite charging $150 extra for stage 2 treatment. The area smelled stronger of urine after it dried than it did before it was treated. I was told that I would need to pay an additional $171 if I wanted you to try again to take care of it. This is excessive in my opinion. I used a spray that I got for $29.99 a gallon from Amazon and the odor was gone after spraying the area lightly once, 2 weeks ago, and has not returned. So I feel the cost of your “treatment” was excessive, especially for a service that did not work. And charging me that much only to tell me you would not stand behind the work and would charge me an additional $171 to “treat” it again was reason enough for me to not use your business again.
We needed carpets cleaned ASAP.. We got an appointment the next day. Omar, a very friendly, knowledgeable fellow, arrived early. Carpet was clean about the time he was scheduled to arrive. Very happy to have it done well, quickly, and smoothly.