We had a small leak from a dishwasher. Water ran under the laminate flooring in about 1/4 of our kitchen. Brad was very friendly and checked several places to make sure the water had not gone into the living room. Very friendly technicians.
I thought that the technicians were polite and professional. The ServiceMaster team came in and got the work done. Tammy, who provides back-office support and coordinated with the insurance company, was very helpful and accommodating of my crazy schedule. Thanks to all!
!. Arrival Time to the incident is excellent.
2.Communication and explanation to customers' comprehension and satisfaction is excellent.
3. Slight improvement at the grand finale;after the job is complete.
a. Customers' review of events
b. Greetings between seller and buyer.
Maybe, the seller can say " Anytime you need us, call us again! "
This leaves the buyer feeling respected and preferred that she/he will positively return for business.
Frank N & Indianac/O Nash Bili Bilisoly NORFOLK, VA
The people were fantastic ... we had a criminal beak-in and there were police around - the staff was very aware that they had to allow the police to do their jobs while preparing and then executing an expert clean-up job. We very much appreciated their professionalism.
Nash Bilisoly
You staff were very prompt and explained everything to me. The guys were professional yet personable when they did the repeat visits to check the machines. Thank you for helping me out in a time of need.
The two gentlemen who worked for several days to dry out my downstairs (after a sewer back-up) were absolutely delightful. Both kept me updated on what they were doing and what I could expect.