Christian Brothers Automotive
9130 West Road
Houston
TX 77064
United States

Customer Testimonials

Report a concern   October 16, 2017 — Rated 10 out of 10 by R.T. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

I have always enjoyed their honesty and expertise.

Report a concern   October 14, 2017 — Rated 10 out of 10 by M.A.W. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

They are so friendly and honest and will do everything possible to make sure your car is running the way it needs to.

Report a concern   October 13, 2017 — Rated 10 out of 10 by B.R. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

The staff are very personable. The service (State Inspection) was done quickly. The waiting area was very clean & comfortable (not at all like most automotive service & repair places).

Report a concern   October 13, 2017 — Rated 10 out of 10 by L.C. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Very good service!

Report a concern   October 12, 2017 — Rated 10 out of 10 by A.R. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Services is always great! Always the same familiar faces. Thank you Christian Brothers.

Report a concern   October 12, 2017 — Rated 10 out of 10 by C.D.M. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

The whole experience was great. Everyone I talked was very nice and professional. They definitely helped me get what I needed done as quick as possible.

Report a concern   October 11, 2017 — Rated 10 out of 10 by P.M. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

The staff is always cordial and informative, They treat me with respect and like family. The service is prompt and precise. They get my car serviced timely even when I just "pop" in with problems.

Report a concern   October 11, 2017 — Rated 10 out of 10 by R.D. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Competent will and friendly employees.

Report a concern   October 5, 2017 — Rated 10 out of 10 by K.D. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Trevor was great, only thing negative is after I picked up my car from them and drove home my head light was out that night.

Report a concern   October 5, 2017 — Rated 10 out of 10 by K.H. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

The friendly courteous people that greet you and write up your work order. The quality service they provide in a timely manner. The clean comfortable waiting area. They provide the best customer experience out of any company I have ever dealt with. Quality workmanship, attention to detail. They cover it all.

Report a concern   October 5, 2017 — Rated 10 out of 10 by K.J. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Good customer service and friendly staff.

Report a concern   October 4, 2017 — Rated 10 out of 10 by A.G. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Awesome customer service! Knowledge of work needed was demonstrated! The length of time it took to get the work done was superb.

Report a concern   October 3, 2017 — Rated 10 out of 10 by S.M. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Professional, fast and honest.

Report a concern   September 28, 2017 — Rated 10 out of 10 by A.L. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Quick, friendly service that goes the extra mile.

Report a concern   September 28, 2017 — Rated 10 out of 10 by R.S. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

I needed to get in and out quickly so I wouldn't miss much work. They took my truck in for an oil change as soon as I got there, and I was back at my desk within 45 mins. The super friendly staff was an added bonus.

Report a concern   September 27, 2017 — Rated 10 out of 10 by R.Z. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

you were willing to honor competitors coupon.

Report a concern   September 27, 2017 — Rated 10 out of 10 by K.W. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Fast & friendly service

Report a concern   September 27, 2017 — Rated 10 out of 10 by G.K. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Everyone is so kind and I never have to wait for service. Love the online appointment setup.

Report a concern   September 26, 2017 — Rated 10 out of 10 by K.D. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

They provided pictures of all the work and gave accurate estimates and completed the work on time.

Report a concern   September 26, 2017 — Rated 10 out of 10 by C.L. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

My family had been very loyal to a particular competing automotive service center in the past. For my mother and father, this was due to location convenience, exceptional service, and quality. Similarly to my parents, I believe the above attributes to be crucial; with one caveat -- price. I've been in multiple situations in which my vehicle(s) had expereinced maintenance emergencies away from my neighborhood vicinity. At times like these, options tend to be lmited -- drive (if vehicle is operable) or tow to the nearest trusted service center. In some cases, a Christian Brothers location is at the right place and at the right tim - which is great news! The bad news comes in the form of any associated repair/service fees quoted by any given Christian Brothers location. I have found prices to be so inflated that I've had my vehicles towed from a Christian Brothers location to a competing service center in order to have the same repairs carried out and save money. Most notable was a clutch replacement to a Scion Tc. If my memory serves me correctly, I was quoted nearly $2k for repairs at a CB location. Including the price of tow, I ended up saving ~$500 bringing the vehicle to a rival service center which included equal, if not better, warranty on labor and parts. My recent experience with CB began similar to those before. However, this time it felt less as though I was being taken advantage of and I experienced far greater service and friendliness during this visit than from any other CB location before. After some negotiation (many thanks), the final quote from CB to repair my vehicle broke even with associated tow and parts/labor costs quoted elsewhere. I admit that I'm still skeptical about potentially high service costs at CB. On the flip side, I am thrilled by the patience I expereinced of the CB staff. Their understanding, expediency, and willingness to help won't be forgotten. Thank you.


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