The communication is excellent. They will call you and text message you with photos of the diagnosed issue and they will send you a text with a breakdown of the quote to repair the issues.
That’s what I call excellent communication‼️
From the moment I walked in, the staff greeted me warmly and immediately put me at ease. What sets Christian Brothers apart is their commitment to transparency and honesty throughout the entire repair process.
Not only did they thoroughly explain what repairs my car needed, but they took the time to show me the issues firsthand, allowing me to fully understand the situation. I never once felt pressured to proceed with any additional services, which was a refreshing change from other auto repair shops. Furthermore, I was pleasantly surprised by their affordable pricing. Christian Brothers Automotive provides excellent value for the quality of service they deliver.
Staff was very kind and responsive and seemed to care and kept their word. Also, I liked all the Christian decor and that the radio in the courtesy vehicle was on 94.1.
Smooth, easy, and quick. No complaints. A little pricey but to be honest, for prompt and proactive service I’m okay paying extra to get an easy going and smooth experience.
The Grapevine location provided excellent customer service assessing what was wrong with my car. There are many Christian Brothers in the DFW metroplex however this location by far is the best!