I am a Christian and it takes one to know one and the place (shop) is a Christian business! Every couster is welcome! I don't think I have to buy a new car ever again, that's how good they are at taking care of your car!
The single best part of me having warranty problems was how your staff helped me. They gave me a ride. They followed up. The car was done two days early. I can’t Think of one thing they could’ve done better
They are always willing to explain what we don’t understand in auto terminology and are kind and considerate. The work needed is done well and we are given a choice how much we want done on what is recommended.
I like CB because you do a good job for a fair price. However at the McKinney location on Eldorado you were way too pushy to do a dozen or so other things that were not necessary. For example you fixed my vacuum line on my A/C so the vents would change flow correctly stating the air was cold and it wasn't a leak in the freon lines. Then you were pushing to service my AC. And you were pushing to change my oil when I just changed it myself so you didn't even look at it to see if it was dirty. Not exactly how you build trust with a customer.
I'll still be a CB customer but not that location.
Christian Brothers was very professional and very comprehensive in diagnosing the problems I had with my car. I’m very happy with the service and professionalism that was showed.