Everything felt very genuine! I was told at about 85000 miles that my serpentine belt needed to be changed immediately. We disagreed and declined the service. I was at 114000 when Christian Brothers looked at my car and the serpentine belt still looked good. Thank you for servicing my car
As a young woman with little to no knowledge of vehicles, I felt as though I was taken care of from the start. My phone conversation with Mike made me feel helpful and heard and my friendly interactions with the rest of the staff every time I was in the building made the experience was less stressful than it could have! I’m so appreciative of the kindness and helpfulness.
Honest, honest, honest..experience, knowledgeable, very kind and the front desk.. I will go back again and again if need be. Use them for oil changes!!
I really appreciated the pictures and summary of work performed that was texted to me. Great communication on the work that was done and time it would take.
Kept in touch with the progress of the truck. Found out another problem that was covered by my warranty by doing the leg work. (Called gm and asked if was). Straight forward prices with no high pressure sales to get it done. Overall very happy with my experience at Christian brothers..
They are very business like by letting you know what they will be doing, how long it will take, and how much it’s going to cost. This is very important when you’re on a fixed income like I am.
The willingness to explain in Layman's terms the service they performed on the vehicle and answer additional questions regarding the specifics of the labor performed