ServiceMaster met me in a very low spirit as my home got flooded. I was looking so confused and lost. After receiving a detailed explanation from Mr Kenney of what
was going to be done, l regained hope. It's amazing how they got my space dried in a timely manner and always responded promptly to my calls. Left my home tidy and with "less dust". Thank you for your service 🙏
My experience with ServicMaster has been great so far. James was extremely friendly and easy to talk with about our restoration work needed and he communicated everything about the process and what to expect in a clear and thorough way. I felt 100% comfortable and confident he would make sure the job got done right and knew what he was doing.
This team is on their game!! Zack, the project manager, James, the reconstruction manager and the excellent crew not only knew what they were doing, they knew how to put me at ease, explain the process and smiled through the whole thing! They worked late and on weekends and I never saw so much as a frown from anyone. So impressed with this company!
From the first phone call to the last, everyone was extremely respectful of our time and space. We always received a call prior to them coming to the home. Great job guys!
Chris was always punctual, clearly communicated the process and followed through. Dillon was also punctual and worked hard to complete the work in the timeframe that was provided.
Great team Kenny gave us a stellar walkthrough and breakdown of what needed to be done. Doug and Romero worked great and was open to answer questions about work. We felt comfortable with the process.
I like the way they did damage investigation as to cause of and possible repair of issue as well so that they could the work safely and made sure that the problems were corrected before they left and contacted insurance company.
Kenny arrived with in 35min. of the emergency.
Kenny came every day to monitor the restoration.
Clean up afterwards daily.
Respected the home and its contents.