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Guest Testimonials
I'm one satisfied customer, I enjoy going
The best customer service and I love walking in its always clean, Thank you.
Jesse Garza Jr.
The people at the counter were very friendly and nice place was kept up pretty good restroom were clean had a good experience
Everything was excellent. Service, movie, popcorn, the only thing was I didnt realize they do not accept cash at the register's. That was a hassle, to get in another line and buy a gift card.
Friendly and quick
Matinee prices are very affordable, pleasant lobby experience and helpful cast members.
Extra clean and extra friendly staff
Friendly staff and it’s clean.
Presentation was great. Popcorn and drinks were good as well
I love the recliner seats. We went during the week with hardly anyone int the theater with us. It was great.
I used the Santikos app to purchase my movie ticked its was a lot quicker and easier to retrieve them. The concession stand was neat and clean, associate was friendly as well as efficient. Theater stadium was clean and easily accessible.
Clean and friendly staff
It’s great! It’s clean, spacious and the staff is nice.
Staff extremely friendly and helpful, building is very clean and very well kept, great place to go to
Quick seating and movie times are great.
Very clean and sanitize
In the concessions stand and in the theater it self
The popcorn and soda machines are awesome. Nice theatre seats too ever since the redesign.
Awesome I love it of my favorite theaters to go to watch new movies releases
The entire staff was courteous and helpful. The smiles were there.
Customer service was very kind and had lots of patience with all the kids showing up for the free summer movie for the first showing off the day. We really appreciated that type of kindness shown to all of us... Northwest is a 10 out of 10 for us, for sure will be returning back and recommending to more family and friends...👍🏼👍🏼👍🏼
Great seats
It's a great experience every time!
Friendly employees,clean theater reasonable prices
Clean and employees are very nice.
The theater was changed when we showed up for our movie. The manager in charge made sure the seats we got in the new theater were suitable for us and made sure we were happy. Going the extra mile.
I liked filling my own popcorn and cold drink.
We enjoy being reward members. We also enjoy having unlimited popcorn.
Love the comfortable recliner seats , loved that it wasn’t so packed .. just always enjoy coming to this theater
I am a loyal customer. I have ALWAYS loved Santikos! In my opinion, Santikos is the BEST movie theatre franchise in the nation. Alamo Drafthouse is garbage next to Santikos and I HATE that Santikos is overlooked by third party raters when advertising theatres.
This is what I love about Santikos:
#1. The Price cannot be beat! Santikos has ALWAYS been lower priced than other movie theatres.
#2. The free refills on popcorn and Soda make the value that much greater! I love the free refills as well as the self-serve butter (as evil as it is because it is so good but so bad for you at the same time)
#3. The comfort and cleanliness of the facilities. I've never had a problem with the cleanliness of a Santikos theatre...and I've been to every one.
#4. This is just a nostalgia thing...but I like how Rialto went back to the old name of the "Galaxy".
#5. I love how each theatre has its own unique design and flavor. It's not just the different themes, but also the different layouts and benefits. The Palladium is like a mini club/bar and a theatre. The Galaxy and Northwest are small and intimate with comfortable seating. The Silverado is more standard. The Casa Blanca is like a family night thing...with bowling alley, arcade and everything.
Staff is very courteous!!! Clean theaters and restrooms!!!
Fast friendly service