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Guest Testimonials
Friendliness
Like the smaller theater feeling than most of the larger ones in San Antonio. Almost like one of the best kept secrets here in town. Friendly staff.
friendly place
Nothing....it was GREAT!
I've been going there as a child now I have kids of my own and they go there now. I love the santikos rewards card and its close by where I live.
The cleanliness and open room.
The prices during matinee times. But my only complain is that the last 2 times while the previews were on the house lights didn't turn off, and the other time the lights were still on when the movie started.
Cleanliness, friendly and polite staff always willing to go over and above and very affordable prices
it is a great enviroment
i love this theater! it feels home away from home! its not largely exxaggerated like the new theaters... i feel very comfortable here! :D
Friendly quick service
Reasonable ticket pricing, comfortable environment and less crowded theaters.
Everyone is always friendly. The prices are semi-reasons still.
People behind the counters were friendly...ddt
Clean and not very crowded theater
Very friendly and helpful staff, confortable temperature
$6.50 senior tickets.
Very clean and workers friendly
Atmosphere is awesome that's why i travel 15 miles past three other theaters to go to Northwest 14 . The people are great theater is clean and ticket price and concessions is great for big family's .
Overall
Employees were friendly and helpful. The facility was clean. I also liked the variety of food and drink options..
Quick friendly service
Santikos is a great theater chain, and the Northwest 16 has been greatly improved. Better sound and picture. Only downside is that at times there is only one person at snack bar and he is busy doing something else in back, so customers form line and wait until he/she returns. Management on duty DOES NOT come to help like in your other theaters. They just stand there and stare at line waiting.
Nice and quiet...not crowded provides a richer experience.
the friendly staff
clean and staff very friendly and looking out for our best interest like I got a card like for a freguent movie goer and I did not know about this till the young girl at the booth said I get rewards
Location, price, friendliness of staff, and very clean.
Friendly staff, always clean and good service when buying refreshments.
Fast serivce clean and friendly people
I am a regular a this theater
For years ,great place