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Guest Testimonials
Not to crowded and very clean and friendly
no complaints
the staff are very kind and knowledgeable about the movies and their professionalism is a must! Thank you so much.
Cleanliness. Customer service was friendly.
I liked how it provided everything I needed to enjoy my movie. The leg room is wonderful! This is now my favorite theater to attend.
Love movies; love Northwest Theatres and the self serve popcorn; would like to have options for sweepstakes on emails than only social media accounts (don’t trust or care for them personally)
Facilities. Remodeled and clean
Outstanding customer service. Fast and friendly.
I don’t go that often the employees help me with my popcorn and hotdog and drinks very helpful
Nice experience every time
I love everything about this theater. The people are always helpful and nice. It's always clean.
Wonderful experience 👏
Everything thing, from the moment I purchased my tickets online- the easiest thing to do.
To walking in - to a clean & Safe theater, I appreciate the armed officers in the lobby as well the Employees who ask to check my oversized bag. Lol.
The part where I go to order my popcorn & Drink combo & hear that I Now have enough “rewards for “Free” pretzel 🥨!!🫶🏽
To getting my Drink or slushy from a CLEAN SANITIZED station. To walking into Clean theater & finding my Pre- bought assigned Seats! To the Recliner comfortable chairs & best Surround Sound!
To seeing enough STAFF- to make sure bathrooms are always clean! When I’m leaving & lobby still very clean even with all the Foot traffic.
Customer service.”, self service on refill drinks ,butter and popcorn and the movie theater
From the young man checking in at the door to the young lady, Layla maybe? I’m awful with names, in the concessions, I felt welcomed and heard. The staff was friendly and professional. I enjoyed the reclining seats in the theater, and these were clean and not falling apart. I went to a movie at The Palladium and was shocked to find the seats torn, with holes, and the trays peeling and broken. The only change I might make were the carpets in the lobby and the restroom facilities - the hand dryers were too close to the wash basins and only one soap dispenser was working, so women had a hard time washing their hands and drying them.
Online ticket purchase, friendly associates, popcorn system, coke cola freestyle machines, and theater comfort
It's clean, the staff is polite and professional.
Everything
Friendly staff
Helpful clean facility decent prices for matinee
Plenty of drink choices
Self serve popcorn is the best so can put as much or as little butter as want
Customer service and the reclining chair's
Prices for tickets were nice
Cleanliness of facilities
Seating is good.
Concessions good.
Do not like that I have to order tickets from a kiosk.
Friendly staff and the cleanliness
Location, & staff.
Everything. Been going there since my kids were little the oldest is 22 now been to different ones but Northwest 14 is feels home to us💖
The popcorn
Friendly staff
Everything
Easy to get in and out, seats were comfortable, temperature felt good and price of tickets was very affordable.
Theaters are always clean and comfortable. And I very much appreciate Santikos' participation in the community.