Guest Testimonials

It is great how they separate the seating and keep the whole place clean. I went to an AMC movie theatre here in San Antonio and did not feel safe. I left because it was so full and there was no separation between groups.

Thank you for all you do for the community. It does not go unnoticed.

I appreciate all of the measures being taken to ensure my family stays safe and enjoys time at the theater

love love

We love the large, comfortable seats. We feel very safe and know the staff take their time to disinfect between shows. No long lines and the popcorn was fresh. Overall, going here is a treat. We will always recommend the Embassy theater for any movie experience.

Great seats
Staff are friendly & take great care of us
Ticket prices are fsir

Overall, it was a very comfortable and fun experience as movie going should be. It was nice to get back to the movies. The only blemish was the poor judgement and bureaucratic attitude of the manager at the Santikos Embassy who was on duty that Sunday night, February 21st. I'm sorry I did not get her name. It's been about a year since we have been to the theater. I had received an email urging patrons to "bring your own non-alcholic beverage" because the soda machines were out. I brought my Yeti cup filled with soda. The manager would not allow me to bring it in because the machines had been repaired earlier. A better call would have been for her to allow me to keep my beverage especially since i purchased popcorn at a hefty price. The cost to Santikos of allowing my beverage is minimal and the gesture very good marketing. Instead, I had to deal with a stubborn employee and a tainted experience.

Their customer service is great.

I loved going to the movies at Santikos. I felt safe, and comfortable, while enjoying the movie. The food and drinks were delicious as always. Santikos has become my goto theater for movies!

Clean theater, friendly staff, good food, like the reclining chairs.

I always feel safe. Great space to see a movie.

Very friendly and professional

Always treated with respect by employees and good incentives/rewards,
Also enjoy the snack bar menu, but wish you would bring back flatbreads,
which was was one of our favorites.The chicken quesadillas and baked pretzel
are also our favorites.Would like to have honey mustard served with the pretzel.

Great employees

the staff is very friendly.
and I like the perks using my santikos rewards card.

Atmosphere, pleasant staff, cleanliness, and variety n menu.

Santikos Mayan Palace has always provided us with a pleasant experience. Recently, with the Covid, my husband and I try to make a weekly trip to our neighborhood theater. All the employees there treat us as if we were family. A big shout out to Alexis M who goes out of her way to greet us on the way in and see us off on the way out. Mayan is our place to forget about the outside world, even if it's for a couple of hours.

Friendly kind and concerned to provide the best movie watching experience

Quality product, service. Etc.

Love the music in your lobby, your courteous employees and the cleanliness of the theatres.

polite staff

We like the whole movie experience at Santikos. Everything is clean, their employees are always kind and helpful and the seating couldn’t be any better!

People always friendly service is great.

Friendly employees, perfect COVID protocols, clean theaters, etc! I love Santikos and thank you for staying open when so many theaters aren't able to!

Friendly staff, safety standards in place for covid.

It was so nice to get out and see a movie with my little boy.

It's clean and covid safe

Popcorn & friendly staff

With Covid19 - my first time in a year to a movie-
Very clean

Very clean and comfortable

Very organized workers. I like that the employees are being tested for COVID as part of their regular routine.