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Guest Testimonials
Great staff; enjoyed my day.
They were so friendly and prompt!!!
I love the friendliness of the staff and cleanliness of the location. I also enjoy the food and beverage selection. Casa Blanca is closer to me however I prefer the Mayan!
Friendly employees and
The theater was clean
I really like the customer service. VERY helpful. The atmosphere was very good. The temperature was very good. Really liked the quickness of the snack line. The movie was awesome.
I had gone there all my life and what is my favorite place to go see a movie it's amazing and awesome
Friendly staff, great prices, amazing food
Very clean and fast service.
The reclining seats and the refills on popcorn and drinks. The company gives back to the community in San Antonio.
Reserved large seats that recline. Theatreand lobby looks clean.
I always love Santikos Mayan (only the Mayan in San AntonioTx). I love it because the employees seem to be from the area and part of the culture of that predominantly Hispanic community (doesnt mean that they are all Hispanic). This means that the elderly, down to the Little ones, are treated with the respect and loving banter as if they (the employees) were talking or helping their own abuelita (grandmother), Tia (auntie) and parents. The theater is always clean, and so is the self-serve drink area and bar. Unlike other theaters (even Santikos), whose employees (young people) treat the patrons with the same respect they show their own parents, too...cold. They are not friendly, understanding of the indecision, slowness, etc of their elders (as opposed to the Mayan, where they understand and are happy to help and be patient and joke around because they themselves already are close to their own elders and treat them with love and respect and dignity). Employees at other theaters act like it is just another job and go on to the next person, without that personal touch. This is what makes the Mayan so unique. They treat each customer like their own family.
Great theatres, friendly staff. Always a pleasant experience.
Clean staff is friendly
Not crowded, reclining chairs, helpful staff.
It's clean, cozy, and the concessions are quick! I love the santikos rewards that we get as well!
Every time I order a meal, I am NEVER disappointed!
Always clean! Always comfy! Always a great experience with my 81 year old mother! We love going to the theater!❤️
Highly recommend this place
I enjoy the Mayan Palace the most. The updates you have done make me like it even better. It is close to my home so I want to support my community businesses. I love getting my own popcorn and butter. Serving my own drinks and getting rewards for my purchases. I think I will work for Santikos when I retire from work. The atmosphere is awesome as well.
I like that popcorn is self serve and you can go back for more same with the sodas I like that you don’t have that kind of service at any other theatre.
Absolutely great experience....from the guest kiosk to the theater maintenance specialist. Every staff member acknowledged us and were very helpful. The cashier at the snack bar quickly served us and the attendant at the drink station attentively assisted us with our beverage selections. Thank you.
The theater was clean and spacious. Restrooms were clean. Super easy to get snacks and a drink
Friendly staff
It was very clean. The employees were very friendly. Family friendly atmosphere
Comfortable seats, good movie, good popcorn
The seats
The employees were polite
The whole theater. I like how we can layer our own popcorn and butter. I also like how every theater has recliner chairs.
It was clean and then chairs were very comfortable!
Friendly staff
Easy to purchase tickets on the app, friendly staff, and clean theaters.