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Guest Testimonials
The people, the ease of getting tickets, cleanliness of theatres
I like the ability to choose your seats, although I am disappointed that the kiosks have been down
The assigned seating
I like the theatre. And my family especially likes that we can get our own drinks.
We enjoy coming to Silverado and it has been our to go theater for the past 3 years. Friendly staff and love picking out our seats for the show!
The theater was clean and the employees were reaponsive.
I wasn't pleased that after I made my purchase at concession and I asked about my point, I was informed that I had to go to the customer service desk and request that my point be added to my account. If I hadn't skied about my points I wouldn't received them. Not cool!
I love the point system and always earn tons of free stuff because I am an avid movie goer. I absolutely love love love the assigned seating and self drink stations!! I hate fighting over a seat and waiting in line to refill my drink.
Everything
I like the reserved seating. Movies are always current. The popcorn is fresh. The only criticism I have is for the hand dryers that have replaced the paper towel in the bathrooms. For 1: sanitary reasons because the doors inside have a handle that you must pull to exit, it makes it unsanitary after you have just washed your hands to exit. 2: the hand dryers are positioned too low. Not everyone is short, it is difficult for a person of my height 5'8" or taller to stoop that low especially if you have any physical problems.
Theatre attendants are nice and cordial, and services rendered are done in a timely manner. I have gone to Silverado for years and will continue to do so for a long time to come!
Friendly people & clean facility
Friendly atmosphere and staff.
Quick service
tickets online and reserving the seats
I just enjoy having a clean theater near my home.
The staff very friendly and courteous
nice clean and super friendly
very friendly people
Employees are always very friendly and pretty good about letting me know about my Santikos perks.
The Silverado is the theater we normally use: near to home, convenient, clean, comfortable.
Usually no problems with seating. Parking sometimes a problem.
Very friendly staff
Professional and courteous employees,and good movie selections.
It was cold and comfortable. ...great drinks and I love the seating arrangement. .
Reel deal reward
I enjoy the friendly atmosphere. Love the reserved seating. In the past I wouldn't dare go see a movie on opening night due to crowds and seating difficulty. The reserved seating option now I go as soon as movie is released. Love it!!
Very nice theatre and clean as well.
Clean restrooms, Nice reclining seats, Great food, and beer options. I like the rewards club as well
Nice customer service
We go quite freqently on Friday nights and we always stop in the cafe to get something to eat and drink before the movie. We are always greeted warmly by the workers in the cafe that recognize us. So I would say I like the friendlyness of your workers. I can always find a movie that will be starting in my favorite "time slot" (in the 8 PM time frame). I like that Santikos gives senior citizen discounts, and I love the rewards card. I tell people about it all the time. Now I do have to say though , I cant eat all that pop corn and in the past , Santikos gave the rewards out on a piece of paper. My husband and I always looked for a large family (one with a lot of kids) and we gave that Fee Popcord coupon to the family. Kids love lots and lots of pop corn so it was a treat to see their eyes light up when parents got extra popcorn. Unfortunately now with the reward points staying on the card, I would have to stay there to complete the transaction to give the popcorn away as I was told that reward coupons are no longer to be printed out.
Your staff is friendly, its a family environment I also like the place is clean I just wish your company would offer maybe some student discount or specials