Santikos Silverado
11505 W Loop 1604
San Antonio
TX 78250
United States

Guest Testimonials

Report a concern   January 1, 2017 — Rated 10 out of 10 by M.G. Santikos Silverado
What did you like about your Santikos experience?

You have a nice clean theater. I like the rewards program. when it works....

Report a concern   December 26, 2016 — Rated 10 out of 10 by Eric Attard Santikos Silverado
What did you like about your Santikos experience?

Good morning!

I wanted to take a moment of your time to compliment the Theatre Lead at Silverado in San Antonio TX, on Monday, December 26th around 11:00 AM, Kaitlyn. I realize, having been in the service industry myself for over a decade, that you likely recieve mostly complaints, so I figured I'd send a breath of fresh air your way.

I mistakenly purchased tickets for a Monday showing at 10:45 instead of a Wednesday showing, same movie, same time. When I called, she was friendly, and empathic to my situation. She explained that she was unable to make the change via phone, but if I could get there within 30 minutes of the show time she would be happy to help. I raced to become moderately presentable as a member of the human race (post-holiday hangover not withstanding). Arriving at 10:50 I was greeted by Kaitlyn with a friendly smile. When I explained that I had just called, she remembered who I was and apologized for the inconvenience (which was my mistake, but she still owned it).

While chatting with her as she changed my tickets, I explained that a post holiday movie at Silverado had become a tradition for my father and I for the last 7 or so years. I explained how much this movie meant to us as a father/ son bonding experience and she patiently and enthusiastically listened. I wanted to make sure we had "our seats", the ones in the front/middle with the railing. She assured me we did, including pointing out how we could put our feet up on the railing as though she read my mind. As we finished up, I apologized for my mistake, which she was quick to apologize back for any inconvenience.

Again, you have a great employee in Kaitlyns. I want to thank her for help, and let you know she has ensured Silverado's spot as a favorite for my father and I. Thank you for your time, and for employing such bright, helpful, empathic, and friendly staff.

Great job Kaitlyn!

Appreciatively Yours,
Eric Austin Attard, LPC, PsyD Candidate

Report a concern   December 25, 2016 — Rated 10 out of 10 by M.C. Santikos Silverado
What did you like about your Santikos experience?

Reserved seats. Adult beverages. Proximity to home. Just wish there were more films like The Bijou has.

Report a concern   December 22, 2016 — Rated 10 out of 10 by J.L. Santikos Silverado
What did you like about your Santikos experience?

We went to see Star Wars: Rogue One and once the movie started the audience noticed that the picture on the screen did not look right. A viewer notified management. A manager came in and apologized for the inconvenience. They restarted the movie once the problem was fixed. Upon leaving we were issued a free pass to another movie of our choosing for the inconvenience. I was so impressed with the courtesy and respect that was shown to us. I was fine with the apology but the movie pass was a major surprise. I will surely continue to visit this theater and recommend it to others.

Report a concern   December 20, 2016 — Rated 10 out of 10 by A.F. Santikos Silverado
What did you like about your Santikos experience?

Service is always great and friendly!

Report a concern   December 20, 2016 — Rated 10 out of 10 by R.P. Santikos Silverado
What did you like about your Santikos experience?

Freindly, clean fun atmosphere

Report a concern   December 16, 2016 — Rated 10 out of 10 by R.B. Santikos Silverado
What did you like about your Santikos experience?

Assigned seating. Helpful staff.

Report a concern   December 16, 2016 — Rated 10 out of 10 by D.O. Santikos Silverado
What did you like about your Santikos experience?

Service is great. Theater well kept.

Report a concern   December 15, 2016 — Rated 10 out of 10 by M.M.G. Santikos Silverado
What did you like about your Santikos experience?

The availability of times of the movies.

Report a concern   December 13, 2016 — Rated 9 out of 10 by K.L. Santikos Silverado
What did you like about your Santikos experience?

Easy process, no hassle on buying tickets, or getting parking.

Report a concern   December 13, 2016 — Rated 10 out of 10 by I.B. Santikos Silverado
What did you like about your Santikos experience?

It's not a roudy place!!

Report a concern   December 13, 2016 — Rated 10 out of 10 by Tom Landreth Santikos Silverado
What did you like about your Santikos experience?

the staff are always friendly

Report a concern   December 13, 2016 — Rated 9 out of 10 by J.C. Santikos Silverado
What did you like about your Santikos experience?

I have been going to Silverado for years. Love it.

Report a concern   December 13, 2016 — Rated 10 out of 10 by Lisa Pastrano Santikos Silverado
What did you like about your Santikos experience?

There was plenty of patking

Report a concern   December 13, 2016 — Rated 10 out of 10 by M.B. Santikos Silverado
What did you like about your Santikos experience?

It is very clean and everyone is friendly.

Report a concern   December 9, 2016 — Rated 10 out of 10 by S.G. Santikos Silverado
What did you like about your Santikos experience?

Always friendly and clean! A great place to spend a cold afternoon!

Report a concern   December 9, 2016 — Rated 10 out of 10 by T.M. Santikos Silverado
What did you like about your Santikos experience?

Clean atmosphere, great staff

Report a concern   December 7, 2016 — Rated 10 out of 10 by A.M. Santikos Silverado
What did you like about your Santikos experience?

Free drink refills and the friendly staff!

Report a concern   December 7, 2016 — Rated 9 out of 10 by J.P. Santikos Silverado
What did you like about your Santikos experience?

One of the best things about Silverado is the self-serve drink statiions, popcorn butter dispenser... makes it faster to get refreshments and refillable is always nice!

Report a concern   December 6, 2016 — Rated 10 out of 10 by I.K. Santikos Silverado
What did you like about your Santikos experience?

Friendly service although not happy you don't have the promotions this christmas when you purchase gift cards.


Privacy Policy