ServiceMaster Cleaning & Restoration - Osseo/Maple Grove Branch
9702 85th Avenue North
Maple Grove
MN 55369
United States
  • Phone: (763) 424-4100

Customer Testimonials

Report a concern   April 19, 2017 — Rated 10 out of 10 by D.J.B. ServiceMaster Cleaning & Restoration - Osseo/Maple Grove Branch
What do you like about our restoration services?

Very thorough and friendly service technicians.

Report a concern   April 19, 2017 — Rated 10 out of 10 by Kalene Jones ServiceMaster Cleaning & Restoration - Osseo/Maple Grove Branch
What do you like about our restoration services?

Very prompt and efficient. The team members were always friendly and helpful. My home had quite a bit of damage across several areas, and it was nice to know there was someone there to help me get through this trying time.

Report a concern   April 11, 2017 — Rated 10 out of 10 by L.D. ServiceMaster Cleaning & Restoration - Osseo/Maple Grove Branch
What do you like about our restoration services?

J

Report a concern   April 11, 2017 — Rated 10 out of 10 by Donna & Bret R Arones ServiceMaster Cleaning & Restoration - Osseo/Maple Grove Branch
What do you like about our restoration services?

Everyone was friendly and professional. Very quick to respond.

Report a concern   April 9, 2017 — Rated 9 out of 10 by K.M. ServiceMaster Cleaning & Restoration - Osseo/Maple Grove Branch
What do you like about our restoration services?

Clear communication, work completed as scheduled.

Report a concern   April 7, 2017 — Rated 9 out of 10 by R.M.T. ServiceMaster Cleaning & Restoration - Osseo/Maple Grove Branch
What do you like about our restoration services?

Prompt and professional.

Report a concern   April 4, 2017 — Rated 10 out of 10 by Carol & Ron Novak ServiceMaster Cleaning & Restoration - Osseo/Maple Grove Branch
What do you like about our restoration services?

Professional ,courteous ,know what they're doing ,I felt secure ithat things were going to get done right

Report a concern   April 4, 2017 — Rated 9 out of 10 by John & Amy Oliver ServiceMaster Cleaning & Restoration - Osseo/Maple Grove Branch
What do you like about our restoration services?

Maurice was great and kept the other guys as accountable as he could without micro manageing them.

After they left I did find some incomplete or over looked and not cleaned peoperly areas. Carpet in master bedroom and den, blinds still very dirty in places. Furniture was not moved by vents where the air pulled the smoke through. When HVAV company came and cleaned vents we found a lot of dust dirt and residue on the carpet and vent. not good. Carelessness with breaking things and also found a severly dented file cabinet drawer in my den that I was not told about. So all in all. I guess they need to improve performance. house still smells of smoke from fire. I give Maurice an A plus for effort, attitude and trust but, the new guy was lackadaisical and the carpet guy broke and bumped into everything, i have a blue stain on my carpet stairs landing from someone knocking the air freshener and putting it back on upside down leaking all over the carpet.

I'm still waiting to get my broken crystal bowl and wine glass back. I lost a plant too. Remind all your wprkers to wear there boot and shoe covers. The first day they never took there boots off or covered themand then leaving mud chunks and bad dirt rub on my white couch which he denied doing. It was a hard time for me to deal with this stuff. All in all you need women and men who pay attention to detail and care about doing good work. I do! I clean a huge vistorian B&B here in Stillwater. I've also cleaned new construction homes and crack houseses. I know a bit about this stuff. ALSO, HAVE HVAC come BEFORE the cleaners...good heavens dust and stuff everywhere. I've been recleaning ever since..

okay, there you have it! You asked and I am being vigorously honest. Cleaning is my passion. crazy I know. I dont think you'll want to use this survey to promote your company. sorry but you need to know these things in order to improve.

Report a concern   March 24, 2017 — Rated 10 out of 10 by J.V. ServiceMaster Cleaning & Restoration - Osseo/Maple Grove Branch
What do you like about our restoration services?

Outstanding response and service. Your project manager AND your service techs are top notch!!

Report a concern   March 10, 2017 — Rated 10 out of 10 by Trisha Monicken ServiceMaster Cleaning & Restoration - Osseo/Maple Grove Branch
What do you like about our restoration services?

Everyone I have worked with has been excellent. It started with a phone call to Andrew and I have since been working with Antwan. He has been wonderful. He has taken care of everything, addressed my concerns, worked with my renter, and made everything go as smoothly as possible.

Report a concern   February 16, 2017 — Rated 10 out of 10 by C.H. ServiceMaster Cleaning & Restoration - Osseo/Maple Grove Branch
What do you like about our restoration services?

Everything!!!Professional crew, explained things. Darin was here very soon after call, impressed!!!

Report a concern   February 16, 2017 — Rated 10 out of 10 by Steven & Anna Marie Leik ServiceMaster Cleaning & Restoration - Osseo/Maple Grove Branch
What do you like about our restoration services?

Very helpful and polite staff that came to our house.

Report a concern   February 15, 2017 — Rated 9 out of 10 by G.B. ServiceMaster Cleaning & Restoration - Osseo/Maple Grove Branch
What do you like about our restoration services?

friendly staff...able and willing to answer all my questions.

Report a concern   February 9, 2017 — Rated 10 out of 10 by D.R.A.C. ServiceMaster Cleaning & Restoration - Osseo/Maple Grove Branch
What do you like about our restoration services?

Everyone is very communicative about what they are going to be doing and also good about letting you know who is here. They understand the timelines needed to get things done and are careful to protect the areas that don't need restoration. They are very thorough and take pride in their work.

Report a concern   February 7, 2017 — Rated 10 out of 10 by G.P. ServiceMaster Cleaning & Restoration - Osseo/Maple Grove Branch
What do you like about our restoration services?

Friendly, efficient, clean.

Report a concern   February 2, 2017 — Rated 10 out of 10 by Dave Andrews ServiceMaster Cleaning & Restoration - Osseo/Maple Grove Branch
What do you like about our restoration services?

Great people and very thorough job. Very personable. Great communication. Job was done in a timely fashion. The team worked around my schedule.

Report a concern   January 25, 2017 — Rated 9 out of 10 by D.K.V. ServiceMaster Cleaning & Restoration - Osseo/Maple Grove Branch
What do you like about our restoration services?

Experience

Report a concern   January 12, 2017 — Rated 10 out of 10 by M.K. ServiceMaster Cleaning & Restoration - Osseo/Maple Grove Branch
What do you like about our restoration services?

All staff took as much time needed to explain the process in detail and answer any questions that I had.

Report a concern   December 31, 2016 — Rated 10 out of 10 by H.F. ServiceMaster Cleaning & Restoration - Osseo/Maple Grove Branch
What do you like about our restoration services?

Everyone I talked to was very helpful and nice. They worked with my schedule and I feel like they did a great job drying out the basement.

Report a concern   December 29, 2016 — Rated 9 out of 10 by C.C.Y. ServiceMaster Cleaning & Restoration - Osseo/Maple Grove Branch
What do you like about our restoration services?

timely


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