Christian Brothers Automotive
17725 Katy Freeway Suite 200
Houston
TX 77094
United States

Average rating: 9.2 out of 10 based on 58980 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 28, 2017 — Rated 10 out of 10 by R.O. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Every staff member treated you with respect and a smile...

Report a concern   February 28, 2017 — Rated 10 out of 10 by D.W. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

1. They treated me with respect.
2. They took care of the items that I was having troubles with.
3. They identified the other items that would need attention.
4. They were able to get me in and out in a few hours.
Thank you

Report a concern   February 28, 2017 — Rated 10 out of 10 by B.C. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

The had the part in stock and did the job the same day I called for a quote. Responsive, polite, efficient..... Not knowing what the job would cost I called one other well-established Carmel Auto Service provider. They quoted 25% higher than Christian Bros. and couldn't do the job for 4 days. No brainer decision.

Report a concern   February 28, 2017 — Rated 10 out of 10 by D.R. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Always personal and seem to care

Report a concern   February 28, 2017 — Rated 10 out of 10 by M.G. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

There's basic garage knowledge, and there's Master Tech knowledge. I want only the best for my vehicle, and have found my trust in Ryan Holton at Brothers Automotive. Not only does he do better work than can be found in most dealerships, he also educates me on everything I am curious about learning. If you want to be in good hands with honest people, this is the place to go.

Report a concern   February 28, 2017 — Rated 10 out of 10 by B.C.A. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Everyone asked questions and listened to me. I was impressed with the professionalism and courtesy.

Report a concern   February 28, 2017 — Rated 10 out of 10 by G.S. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

The quick response to my concerns

Report a concern   February 28, 2017 — Rated 10 out of 10 by L.B. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Everyone was polite and helpful. The work was done quickly.

Report a concern   February 28, 2017 — Rated 10 out of 10 by J.K. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Phil, R.T. and all the guys over there are quality workmen, they give a fair price for the job needed as well as a recommendation on any other repairs that might be needed. I don't even live in Carrollton anymore but will still make the drive to have them do any of my repairs. You wont be sorry if you follow my advice.

Report a concern   February 28, 2017 — Rated 10 out of 10 by T.L. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Very friendly & informative

Report a concern   February 28, 2017 — Rated 10 out of 10 by R.B. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

I especially like the fact that Christian Brothers Automotive plays Christian music in the waiting area. I also like the quick, friendly service.

Report a concern   February 28, 2017 — Rated 10 out of 10 by L.J. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Employees seemed like they really cared about my vehicle and experience.

Report a concern   February 28, 2017 — Rated 10 out of 10 by R.R. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Friendly Atmosphere, Knowledgeable, Friendly People, and Quality of Work.

Report a concern   February 28, 2017 — Rated 7 out of 10 by S.T. Christian Brothers Automotive
What could we do to improve?

Appreciated the good customer service and getting me in quickly.

Checked pricing afterwards, yours was a little high.

A large wrench was left in the engine. That could have been bad.

Report a concern   February 28, 2017 — Rated 10 out of 10 by M.A.N.C. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

FRIENDLY, SMART, AND ALWAYS WILLING TO HELP AND ANSWER QUESTIONS. ALSO GO OUT OF THEIR WAY TO PROVIDE QUALITY SERVICE

Report a concern   February 28, 2017 — Rated 9 out of 10 by B.G. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

I really appreciate the manager reaching out to me. I feel he will guarantee that my best interests and automotive needs are fully recognized and handled in a professional and honest manner.

Report a concern   February 28, 2017 — Rated 10 out of 10 by D.H. Christian Brothers Automotive
What do you like about our products and services?

I love the involvement of the customer, from asking permission to do any detail to informing us of anything we may or may not know about. Also the follow up to see how our vehicle is running days after completion. Awesome customer service!!

Report a concern   February 28, 2017 — Rated 10 out of 10 by J.D. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Quick response to needed repair.

Report a concern   February 28, 2017 — Rated 10 out of 10 by A.R. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Great experience.

Report a concern   February 28, 2017 — Rated 8 out of 10 by D.M. Christian Brothers Automotive
What could we do to improve?

Free beer


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