Coldwell Banker Bain - Kirkland Office
8525 120th Avenue NE, Ste 100
Kirkland
WA 98033
United States

Average rating: 9.9 out of 10 based on 7 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 16, 2017 — Rated 10 out of 10 by S.T. Coldwell Banker Bain - Kirkland Office
What do you like about our real estate services?

Mona is thorough and supportive during the buying and selling process. She's been our realtor for both and I would recommend her with no hesitation.

Report a concern   May 11, 2017 — Rated 10 out of 10 by Kirsten Elfendahl Coldwell Banker Bain - Kirkland Office
What do you like about our real estate services?

I was completely blown away by the outcome from the sale of our house, and I know this would not have happened if it wasn't for our realtor Mona Renner. I almost don't know how to start singing the praises of Mona. So, let me start by saying that she is the reason why we got the absolute maximum price we could on the sale of our house. And, it all happened exactly as she said it would, and the entire sale process was EASY! This was the first time I ever sold a house and I was nervous. But Mona knew just what to do, and whenever she offered advice, she was never pushy and always listened to how we were feeling. And, she knew just how to have the house prepped for maximum sale, what things to focus on and what things to not bother with, how to make the yard sparkle and the inside sing -- and she even rolled up her sleeves and helped up prune and pull weeds! Who does that? Well, Mona does. She is a pure joy to work with. One of the most valuable skill sets she demonstrated in our sale process what how to position the sale to generate multiple offers. Then, when we went to review the offers, just 6 days after she listed the house, she knew just how to help us evaluate the different offers so we could select the strongest offer. Then, she knew just how to generate a win-win for both parties, buyers and sellers, so everyone was happy with the outcome. And, boy, were we happy with the outcome! The whole process only took about an hour - sold! She knew exactly what to do to get the best price. Right from the beginning, to preparations, to listing, to reviewing offers, to closing, she had every base covered and never left us wondering what was going to happen next. That was such a relief and a comfort in a process that can be pretty scary. Mona was always responsive by text or email. She also clearly loves this work, and her joy becomes your best outcome. She truly wants the best for her clients, AND, she clearly has the professional skills and expertise, as well as great backing from CBB office, to bring about the best outcomes. I trusted her advice, her work ethic, her values, her integrity, and her kindness and caring, all throughout the process. She is clear and honest and completely focused. Hands-down, I completely recommend her to anyone looking to buy or sell a home - don't do it without her!

Report a concern   January 30, 2017 — Rated 10 out of 10 by Rebecca A Holden Estate Coldwell Banker Bain - Kirkland Office
What do you like about our real estate services?

Being the executor of an estate that involves selling a family home can be a very overwhelming task. After interviewing several real estate agents and not being satisfied with any of them, I was referred to Mona Renner. I knew right away that Mona Renner was the best real estate agent for my family and me. Her high level of professionalism far surpassed the other agents I interviewed. Mona was extremely helpful in getting me organized and on an obtainable schedule to clear out the estate and prep the home for listing. Mona even came and got her hands dirty on a work party day. She also helped with Goodwill runs and running after supplies when something was needed. Mona gives the highest attention to details. Every document, flyer and correspondence was of the highest quality and accuracy. She made sure that all elements required by my estate lawyer were met. Under Mona’s supervision our home was staged very beautifully playing a key role in its attractiveness to several potential buyers. Mona’s flyer and listing of our home were beautifully done and I am sure was a big part in the success of our sale. She had three very successful open houses that brought us a buyer on our first offer review date. Mona’s level of experience far surpassed my expectations. She was PROUD to show our home. She became much more than just a real estate agent, she became a friend too. She walked me through some of the most difficult days of my life especially the day I locked up our family home of more than 46 years for the last time. We had a very successful sale. Our home closed in sixteen days from our listing date with an escalated offer. How much better could that ever be? Thank you Mona Renner for all you did for me.

Report a concern   January 26, 2017 — Rated 10 out of 10 by M.H. Coldwell Banker Bain - Kirkland Office
What do you like about our real estate services?

We really liked Mona and the energy that she brought during our sale.

Report a concern   October 17, 2016 — Rated 10 out of 10 by James Wolf Coldwell Banker Bain - Kirkland Office
What do you like about our real estate services?

Mona Renner was a true professional, but also very warm and friendly. What a can-do attitude! She helped us through the difficult process of finding a home long distance by sending us "potentials" in advance to learn more about what we liked and didn't like. During our week-long visit to the area, she lined up as many showings as she could and even previewed properties to save us time and eliminate those that were not just right. When it was necessary for us to return to Arizona without having made a purchase, Mona continued to search for us, and walked us through a few properties on Facetime. She found one and we felt comfortable making an offer based on the Facetime walf-through, because we trusted that Mona truly knew what we were looking for. We love our new place! Mona was a joy for us to work with, and we heard that same sentiment from the selling agent. We have already referred her to family members.

Jeannie and Jim Wolf (and Sophie!)

Report a concern   January 21, 2016 — Rated 9 out of 10 by W.T. Coldwell Banker Bain - Kirkland Office
What do you like about our real estate services?

Prompt, courteous, professional service

Report a concern   August 31, 2015 — Rated 10 out of 10 by Laure Jausoro Coldwell Banker Bain - Kirkland Office
What do you like about our real estate services?

Professional in that you are looking out for the seller to be protected legally every step of the way.


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