based on 445 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like that they are personalised and that staff are interested in helping you to reach your goals
Great instructors (big plug for Rachael and Peppa!), good facilities, convenient times.
Helpful staff who are always ready to adapt exercises to suit your ability. The small class sizes.
Some flexibility with your cancellation policy. Sometimes people get sick, their children get sick or other things get in the way. I understand you need to cover your costs but some compassion doesn't go astray, either. If it were not for your fabulous staff and the fact I really need pilates to keep my back in shape, I would have left over an issue with the cancellation policy (it happened last year and I'm still angry about it!) However, life goes on...
professional yet warm and friendly
Professional/friendly
I loved being challenged and having the personalized attention making you are doing the exercise's & breathing correctly. The changes that I have seen in my strength, muscle tone & my body are very rewarding.
The ambient studio, the beautiful Rachel and the personal relationship with the client.
Personal Service and attention. Individual assessment and individual exercise plan. Great advice on any issues with the body. Great atmosphere. I have faith in my instructor's (Peppa) knowledge and expertise in my exercise plan and advice.
The individual attention you receive in small class sizes.
That your exercises match your abilities and that those exercises are made more challenging automatically (without the need to be individually assessed as to whether you were ready for the "next level" like was done - at a separate cost - at a previous Pilates studio I attended).
The variety in the class from week to week. There's nothing more boring (to me anyway!) than doing the same exercises in the same class week in, week out.
The constant monitoring of the basics - am I still engaging my core correctly?
The results!
Friendly and professional atmosphere
It was very professional, clean, and challenging
convenient locations, great professional classes
Very comfortable feeling with the staff
I have found both Peppa and Megan caring to my needs. I also feel a great improvement in my health. It is a relaxed atmosphere and I am encouraged to go to my limits.
Small classes, friendly, encouraging and professional staff.
There are a lot of class times to choose from and the teachers are fantastic. I like that they are hands on and will push me. The space is also very nice.
I love the personal touch. Your instructors are all very knowledgeable and approachable. They're lovely girls. I also enjoy the classes and the fact that I'm working out but not stressing my body.
Expert instructors
Personal attention, staff who are extremely knowledgable, welcoming and professional looking studios
Really can't find fault with anything (unless you count extremely sore hamstrings!!)
Keep up the good work.
I get great results and enjoy it!
Personalised attention and program, cleanliness and orderliness of studio, flexibility of sessions
Easy
Online
That you offer the Barre classes, the venue is perfect, clean and lovely and Clancy has been supportive, encouraging and is amazing to watch which is motivating in itself!
The girls are fantastic. Very helpful and push you toget the best out of the classes
Great staff with excellent knowledge
Staff are excellent. You get the proper benefit from each class because they are small and the attention is there. Facilities are clean!!
Recommended on FB. I like the personalised approach and knowledge that instructor has to create sessions that are suitable for different levels and needs, especially when suffering injury. Peppa is great!