Guest Testimonials
Everything!
Recliner seats! Full bar.
I enjoy the comfortable seating, VIP rooms, and the bar upstairs!
Everything was very clean, the new popcorn dispensers were very convenient and easy to us. My family always enjoys watching movies at Santikos theaters
Safety is definitely practiced and felt very comfortable.
Casa Blanca is clean, has good food options, seating is comfortable, and sound quality is very good!
It was a safe environment. Social distancing, screenings at door and all staff wearing masks made it comfortable.
Staff was friendly especially the girl at the ticket counter.
Comfortable experience. Clean environment and friendly employees.
Loved the opportunity to share time with my son during this so called epidemic. Thank you so much for being open.
Friendliness of staff. The distancing in the theater.
everything
Great!
The staff is truly pleasant. Nice clean environment. Comfortable seating.
It was different from the regular non imax
I enjoyed mostly everything . I will say that I was disappointed when as soon as I walked in there was a whole group of customers sitting in the seating area all without masks . Masks are mandatory again for a reason and they check your tickets right as you enter the building so the person asking for the tickets etc should let the guest know they need to wear masks . It’s not courteous to the rest of the people who are trying to stay safe . That group of people were had 3 adults and a group of kids . They were sitting there in the common area by the bar area for who knows how long with their feet all on the chairs. I’m just saying if it’s mandatory everyone should wear them in the common area so we can all protect one another and still enjoy the movies . The staff is very kind . The Lady at the bar was the nicest and hospitable. She made me a margarita topped it with some chamoy and Lucas . Looked nice . She even described the flavors lol and told me the different prices . Thank you , I do love this theatre, all the staff was on it as far as their own masks which is awesome .
Customer service. Cleanliness. Concern for public safety. The prices given the current situation.
Everything except the pizza. Little ceasar’ pizza taste better.,
Cleanliness
The team was taking all measures to approve our safety. My daughter is handicapped and felt comfortable bringing her out.
We are very happy to have a theater open again. We felt safe and comfortable during our visit.
Everything
I like that there are gloves to use at the drink station
Was so clean and staff was friendly
Great and Comfortable seats
Very clean very good customer service
plenty of parking
I love the free movie tickets that I get for being a member! I have taken advantage of that every week! I have always loved Casa Blana theater!
It was pleasant ... I wish they could have accepted cash at the concessions. I couldn't by popcorn
Everything was good but I didn't put 10 because a men was sneezing the whole movie and coughing, no supervision on that in the movie theater rooms to let people know if they are doing that can't be there I think. The rest was good.
Ita beenen awhile since my family and I have gone to Santikos Mayan theatre and it was so much fun and it felt safe to go out. The theatre was super clean, all of the employees were super helpful and patient with my purchases and questions. It was just so nice especially with the loyalty rewards tickets that I'm getting every week. Thank you for coming back into business.
Have been enjoying the free movie passes. We buy concessions every time we go. The chairs in the theater are very comfortable and like that they recline and has the table to place your drinks and food. I love going to the movies at the Palladium!