Customer Testimonials
A simple but complete integration of our customers from the time we get the lead, until they buy, whether it is from us or not.
tech support does a good job and is very patient
It's commitment to our industry, and the helpful attitude from the staff. In addition, that commitment has produced and is continually producing a valuable and easy product to use.
Your customer service and all of the features that you have to offer. However, we don't like the new reporting system.
Technical support is top notch
all
It fulfills all my needs for marketing and reporting
User friendly
Service is better than excellent!
Market Sharp helps us market to our leads and turn them into customers. Then we can follow the jobs for our customers to completion and after completion marketing.
It has been a great way to track where and how our leads and sales are generated. We have never had any real tools to do this, so we love it. We are under utilizing it because it offers so much!
Very likely. Works great to keep track of our customers and the jobs we have done for them. We need to learn how to input the data we need to get good reports out of the system still though.
The system is very user friendly and you can customize it to your own business situation and use as many or as few of the features that work for you without affecting the efficiency.
Ease of database and access.
Excellent program, great accessibility to customer service and tech support when I or my team have questions. Tech support is local and very helpful.
It's a full service CRM
Sytems work as expected the vast majority of the times. When interacting, people seem professional
the ease and organization of the system
Everything is one place. I can keep all my leads and customer information in one spot and run all my reports in one place
Ease of use for the most part except reports
It has everything a home improvement company would need to help track leads and jobs so nothing falls through the cracks
Especially to a contractor but not necessarily to a manufacturer.
Your help desk team and the training resources are very good. I also like your webinars.
All of it's many capabilities.
MarketSharp is quite user friendly. The support system in place is great - technical support team is very responsive. The webinars are definitely beneficial.
easy to use
The system in general and the live support that is 8.5 out of 10, very helpful, patient and polite.