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What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thank you for your feedback. We definitely start with portion control in our program given portion is where people struggle with at the beginning. This also gives them freedom to start looking at food as portion rather than "good" or "bad" foods. Health is not the only factor
people take into account when choosing their food, and a focus on health may lead
to exclusive emphasis on a set of motives that are of limited significance for many
people. It is therefore important to explore the role of other influences on food
choice. The focus on portion allows us to identify these other individual influences. Our philosophy is quantity, quality, then strategy. I hope that we didn't miss this with your individual journey. Our desire is to have everyone eat healthy and portion controlled based on the individuals physiological needs. I hope this helps in clarifying the strategy, and I'm sorry that we may have missed communicating this to you along your journey. Thanks C.G. If you have any questions, please don't hesitate to contact me directly at firstname.lastname@example.org
Thank you for your response. This is something that we have been talking about as a group. How best to explain our offerings as well as share the details of each service we offer. As such we have put together a package that will be given to each client upon sign up. We apologize for not have done this sooner and as a result you did not experience this quality of service. We appreciate your current patronage, and if you have any questions or need any clarification, please contact me (Jason Hagen) directly at email@example.com. Thanks again for your feedback, it is greatly appreciated here. It is what helps us serve our clients better and create experiences in the future that go beyond expectation.
I'm very happy that your initial consultation with Marco went well and you're excited about moving forward. We know that there can be many obstacles in a health journey, we definitely don't want to be one. We're sorry that there was no follow up the next day after your first needs assessment. It was definitely an honest mistake. Thanks for responding and giving us feedback and for your patience. It is greatly appreciated. I will have admin contact you immediately.