Genesis Health Clubs
6100 E. Central St. Suite 3
Wichita
KS 67208
United States

Average rating: 7.5 out of 10 based on 814 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 6, 2022 — Rated 5 out of 10 by J.M. Genesis Health Clubs Westroads
How did we disappoint you and what can we do to make things right?

More space

Report a concern   October 6, 2022 — Rated 7 out of 10 by E.S. Genesis Health Clubs Leavenworth
What could we do to improve?

Machine repair; updated weight machines (e.g., the leg press machine)

Report a concern   October 6, 2022 — Rated 10 out of 10 by J.B. Genesis Health Clubs Rock Road
What do you like about our club?

The professionalism of your staff and the cleanliness of the facilities.

Report a concern   October 6, 2022 — Rated 5 out of 10 by B.M. Genesis Health Clubs Olathe Ridgeview
How did we disappoint you and what can we do to make things right?

Generally, the club could spend a few dollars and create a Class I place. You're stepping over dollars to save a few pennies.

Look at your business model. Now look at your club.

Report a concern   October 6, 2022 — Rated 8 out of 10 by S.H. Genesis Health Clubs Independence
What could we do to improve?

The aquatic center. There's no time clock or flags.

Report a concern   October 6, 2022 — Rated 7 out of 10 by C.W. Genesis Health Clubs Fort Collins Club
What could we do to improve?

Really would like to see the hot tub fixed. It was a terribly constructed tub that just splashes water everywhere and is crumbling on the inside and literally has a plate sized hole in it that someone is going to break an ankle in some day. Also the folks refilling the shampoo in the locker rooms need additional training to teach them to read the label before topping off the dispensers. 3 times in the last 4 months that I’m aware of they have been topped off with hairspray. I can see how it is an easy mistake made by someone not taking the time to read the big jug labels because the 2 products are the same color, it just sucks to be massaging shampoo into my scalp and my scalp starts burning.

Report a concern   October 6, 2022 — Rated 9 out of 10 by M.A. Genesis Health Clubs West 13th
What do you like about our club?

The equipment and how your trainers motivate you to workout harder.

Report a concern   October 6, 2022 — Rated 8 out of 10 by P.A. Genesis Health Clubs South Tulsa
What could we do to improve?

The sanitary conditions have been lacking a lot! Broken shower heads, dirty showers and bathrooms, no toilet paper. Dirty in general. I know you have been having staffing problems, but that needs to be improved. For the amount of money the gym is costing, we can expect better. It used to be really taken care of well.

I also found out Genesis members pay way less than former Sky Fit members. I don't think that is right.

Another item to improve, lately a lot of keys have been lost of members. One time the master key was broken, and a member could not get into her locker. This is not acceptable. It took a week to get another master key, as far as I know. Also maybe inform the members to lock their lockers and not just put personal belongings in lockers and a reminder there are thieves out there. Sad people have to be told that and sad we have thieving members. I heard 3 cars were stolen or stripped, I believe 1 in Woodland Hills, 2 in South. This is what I am hearing. If I do, so do others. And you don't want to get a bad reputation.

Report a concern   October 6, 2022 — Rated 10 out of 10 by S.K. Genesis Health Clubs Fort Collins Club
What do you like about our club?

size and equipment

Report a concern   October 6, 2022 — Rated 7 out of 10 by P.P. Genesis Health Clubs Rock Road
What could we do to improve?

It will be good if you can keep us informed if the group lesson instructors don't show up. We spend time n commuting to the gym to later learn that the instructor is not available. This happened multiple times.

Report a concern   October 6, 2022 — Rated 8 out of 10 by G.B. Genesis Health Clubs Midtown Crossing
What could we do to improve?

Different equipment. Some machines get little to no use.

Report a concern   October 6, 2022 — Rated 9 out of 10 by K.B. Genesis Health Clubs Ward Parkway
What do you like about our club?

I like the bike room - that's usually what I use so having it separate is nice for me. I also like that you guys are open so late, which is very convenient. The front staff is always nice.

Report a concern   October 6, 2022 — Rated 8 out of 10 by A.M. Genesis Health Clubs Ward Parkway
What could we do to improve?

The showers at the other gyms are way nicer they have doors instead of curtains. Also paper towels in the bathroom would be nice. Equipment is getting out to date. The people are really nice though 10/10

Report a concern   October 6, 2022 — Rated 9 out of 10 by T.A. Genesis Health Clubs Lee's Summit
What do you like about our club?

I like the club location and all the new updates.

Report a concern   October 6, 2022 — Rated 7 out of 10 by M.M. Genesis Health Clubs Rock Road
What could we do to improve?

The free weight room is alright, it’s very cramped honestly. Like it’s a nice spot when the place is almost empty but the last time I went it was over crowded and you had to wait to use some of the equipment. I also don’t like that I only saw one cable machine.

Report a concern   October 6, 2022 — Rated 7 out of 10 by H.G. Genesis Health Clubs Springfield South
What could we do to improve?

I've been a member at Genesis for several years now. I love the environment there, but the equipment needs to be upgraded badly. Most of the equipment that is in there is from when the club was Ozark Fitness (which was many moons ago).

Report a concern   October 6, 2022 — Rated 10 out of 10 by J.S. Genesis Health Clubs Leavenworth
What do you like about our club?

Genesis Leavenworth has a super staff and a very clean facility. Shelbie ROCKS it as Manager. She is sooo friendly and helpful. Always has a smile and greets me by name. I have experience with two trainers, David Heck and Tristan Roberts. Both are outstanding individuals! I don’t know the cleaning crew’s names, but they are just tops at what they do. Always traveling around the gym disinfecting and tidying up. I’m very happy to be a member here.

Report a concern   October 6, 2022 — Rated 8 out of 10 by A.K. Ballpark Village
What could we do to improve?

The parking situation is not something that I understand the gym can control but a two-hour limit is not enough for gym members free parking - on days when there are games or events going to the gym does not happen as working around the crowds it can take 30 to 40 minutes just to park leaving me with only a little over a hour to workout

Report a concern   October 6, 2022 — Rated 10 out of 10 by Gordon Warren Genesis Health Clubs East Central
What do you like about our club?

Great equipment, courteous and helpful staff, cleanliness.

Report a concern   October 6, 2022 — Rated 7 out of 10 by V.B. Genesis Health Clubs Manhattan
What could we do to improve?

Not enough racks and room for free weights

Report a concern   October 6, 2022 — Rated 6 out of 10 by D.S. Genesis Health Clubs Mills Civic
How did we disappoint you and what can we do to make things right?

Overly crowded at times I need to come and workout and takes twice as long, otherwise nice gym and equipment

Report a concern   October 6, 2022 — Rated 7 out of 10 by W.M. Genesis Health Clubs Midtown Tulsa
What could we do to improve?

The instructors are fantastic!

Report a concern   October 6, 2022 — Rated 5 out of 10 by C.R. Genesis Health Clubs Midtown Tulsa
How did we disappoint you and what can we do to make things right?

Not enough Yin yoga classes on the weekends.

Report a concern   October 6, 2022 — Rated 7 out of 10 by S.C. Genesis Health Clubs Overland Park
What could we do to improve?

Regular maintenance on the machines. There are machines that aren’t working properly

Report a concern   October 6, 2022 — Rated 9 out of 10 by J.M. Genesis Health Clubs 84th & Q Street
What do you like about our club?

People are so welcoming and friendly and I like the extra nice locker room amenities.

Report a concern   October 6, 2022 — Rated 4 out of 10 by S.G. Genesis Health Clubs Miramont South
How did we disappoint you and what can we do to make things right?

As a long-time member, I have watched the club steadily age and decline. Carpets are stained, machines are worn and often broken, chairs at the pool are ripped/torn, pool is dirty, towels/rags are stained, etc. Truthfully, the only reason I keep my membership is for the sheer convenience of the location. Given another option though, I would definitely reconsider.

Report a concern   October 6, 2022 — Rated 0 out of 10 by K.M. Genesis Health Clubs Hickman Road
How did we disappoint you and what can we do to make things right?

The facility needs to be updated. There's water leaks and damage almost constantly. The vents and fans are dirty with dust. I've seen equipment moved and it still has dust on it after moving it. If it weren't for the people, we'd be working out somewhere else.

Report a concern   October 6, 2022 — Rated 3 out of 10 by A.L. Genesis Health Clubs South Suburban
How did we disappoint you and what can we do to make things right?

The place is filthy. Lack of classes is appalling and the online schedule is STILL not correct.
There is a yoga class that has been offered for a month yet nobody knows about it bc nobody can seem to update the website page. Which would be the easiest way to keep current. Saturday body pump is still shown at the wrong time.

Report a concern   October 6, 2022 — Rated 5 out of 10 by S.F. Genesis Health Clubs Midtown Tulsa
How did we disappoint you and what can we do to make things right?

Machines are always broken. There are 2-3 stair masters on one side that nobody uses because they aren’t properly cared for.

Echo bike is only one in the building and the seat is broken

Rowing machines, only a few work consistently

Attachments to cable machines are always missing clips so cannot be used

Specific trainer is very rude, has her clients stand directly behind you while you are working out even when the entire gym is empty. Cutting into personal space without asking and assuming her client is more important then the people around her working out

Report a concern   October 6, 2022 — Rated 0 out of 10 by S.H. Genesis Health Clubs Springfield North
How did we disappoint you and what can we do to make things right?

This location has fantastic, dedicated class instructors, BUT the facility itself is extremely lacking. One would think you’re walking back into the 80’s. It’s neglected and the level of quality compared to the other location is pathetic. It needs a major renovation. I’d like to see you build over by the new Costco. I do feel there is a strong need for a North location and your business could better thrive if you created a space with quality amenities, inviting atmosphere and a safe location. A place you were proud to belong. I think you would increase your membership and draw in new clients. The North sides current location is not ideal. It’s in a run down area.


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