The technicians show up within the time allocated. They are professional and take the time to ensure a thorough cleaning has been completed.
ServiceMaster has always been responsive to our needs, the scheduled services are handled with little disruption and effort from our staff. Turn key service that works and exceeds expectations.
Carpets after cleaning service always look great. Can always count on your team to perform a great job monthly.
Excellent cleaning and communication !
The customer service we receive from the entire team is above and beyond.
Level of service and promptness
The promptness of your service when an emergency arrives. The thoroughness and attention to the cleaning of our carpets.
Do a good job and always follow up to make sure if everything is satisfactory and if not, will come back & do what is necessary
They do good work and are always available for special requests. I know when I call Mark, if there is a way to get it done, it will happen!
fast friendly services for all deptartments.
That everyone is engaged in ensuring that the client is happy, from the Manager, to the Admin Staff, to the Technicians.
I Really appreciate the prompt response to my requirements/requests, the expertise & advice on how to best approach certain issues and the staff... which are very professional and attentive. I really like Mark's hands on approach and his staff's organized processes (service schedules, communication and cost breakdown analysis/summaries). Our partnership is extremely valuable, helps me meet my organization's service needs and makes my job a lot easier. THANK YOU!!
professional and effective service and very well managed
readily available at a moments notice when emergencies occur or changes to schedules need to be made. Always share new developments in the industry that may benefit us with new cleaning practices and even cost savings opportunities.
Our facilities are always cleaned well and on time. Our representative is always very accommodating and always able to provide service, even on very short notice.
Working with Mark Rees. He is pleasant and accommodating, checks on his staff, and always follows-up.
The service that Mark brings to the site, attention to detail and always there whenever needed.
Excellent cleaning results
prompt response to requests for spot cleaning
flexibility with scheduling (change floors or switch dates etc.)
Service Master provides a good cleaning service, they are punctual and thorough. If there are some stubborn spots in the carpet that come back after the cleaning they would come back and retreat the carpet.