The Junkluggers
77 Selleck Street
Stamford
CT 06902
United States

Average rating: 9.6 out of 10 based on 14927 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 17, 2017 — Rated 10 out of 10 by C.O. The Junkluggers
What do you like about our services?

That you take bulky items or items you cannot easily put out as yard trash

Report a concern   November 17, 2017 — Rated 10 out of 10 by B.B. The Junkluggers
What do you like about our services?

Professional, reliable, your associates were hard working, terrific and well informed. I was a pleasure working with JunkLuggers.

Report a concern   November 17, 2017 — Rated 10 out of 10 by C.E. The Junkluggers
What do you like about our services?

We had a wonderful experience! Reliable, dependable, and courteous employees.

Report a concern   November 17, 2017 — Rated 10 out of 10 by S.C. The Junkluggers
What do you like about our services?

They were very professional and courteous. They were prepared to complete the work the same day that I was provided with the quote. I would definitely recommend them to others and will be using them in the future.

Report a concern   November 17, 2017 — Rated 7 out of 10 by D.W. The Junkluggers
What could we do to improve?

Efficient and easy to use but pricey for smaller one item pickups. Better to call and schedule a Thrift Shop pickup.

Report a concern   November 17, 2017 — Rated 10 out of 10 by S.R. The Junkluggers
What do you like about our services?

It wasn't an easy job but the guys were able to literally lug out everything I wanted to get rid of!

Report a concern   November 17, 2017 — Rated 10 out of 10 by J.U. The Junkluggers
What do you like about our services?

The men arrived well within the scheduled time frame. They were courteous and prepared to lug my junk.

Report a concern   November 17, 2017 — Rated 10 out of 10 by L.C. The Junkluggers
What do you like about our services?

Carlos and Guy were terrific! They were early, explained their work/pricing and took great care with the removals. They knew their job well. Highly recommend!

Report a concern   November 17, 2017 — Rated 4 out of 10 by D.B. The Junkluggers
How did we disappoint you and what can we do to make things right?

The men who came to pick things up were fine, but your office seems to have an ungodly slow process of obtaining a COI

Report a concern   November 16, 2017 — Rated 10 out of 10 by J.F. The Junkluggers
What do you like about our services?

On time.
Professional.
Clean cut.
Service with a smile.
Quick ... really quick!
John and John were super nice guys!

THANK YOU!

Report a concern   November 16, 2017 — Rated 10 out of 10 by J.B. The Junkluggers
What do you like about our services?

Greg and Matt called to say they were on the way and arrived on time. They were professional and polite. I would definitely use Junkluggers again.

Report a concern   November 16, 2017 — Rated 10 out of 10 by L.C. The Junkluggers
What do you like about our services?

Polite efficient workers. Fast pickup.

Report a concern   November 16, 2017 — Rated 0 out of 10 by H.J. The Junkluggers
How did we disappoint you and what can we do to make things right?

I was informed on the phone that the drivers would call me 15 min before arrival and the entire estimate process was explained fully.

I was started when there was loud banging on my door - the doorbell is located in the center of the door, and I was not expecting anyone.

It was the movers. They said they couldn't call ahead because they were too busy. They kept going over and over the estimate and cost - perhaps they thought I was a moron?

They removed one mattress and one child sized particleboard chest of drawers. $200. Wow. I paid it, because I have guests coming for the holiday but never again.

Report a concern   November 16, 2017 — Rated 10 out of 10 by R.N. The Junkluggers
What do you like about our services?

All of the men that worked with us were gentlemen. They were very nice to work with, and responsive to any of our requests.
Not only will we recommend your company to our friends, we will be working with you again when we sell the house which we have just put up for sale.

Report a concern   November 16, 2017 — Rated 10 out of 10 by F.M. The Junkluggers
What do you like about our services?

the guys were very nice and efficient

Report a concern   November 16, 2017 — Rated 10 out of 10 by G.P. The Junkluggers
What do you like about our services?

Kept in constant communication with me! Easily removed unwanted items in my home. I would definitely recommend them to friends and family.

Report a concern   November 16, 2017 — Rated 5 out of 10 by R.W. The Junkluggers
How did we disappoint you and what can we do to make things right?

Lower Price tier for folks who have all the items for collection already pulled together in the garage. Making the pricing 100% about size and weight doesn't factor in time. In my case, the time to load was low, but the price was standard. In addition, when I registered online, I included a $25 off coupon code. My wife got no verification that I received the discount. In addition, the movers asked what price we were quoted. My wife gave the high end of the range and then that's what we were charged. It seemed a bit shady. I liked the next day service, but otherwise the process seemed a bit helter skelter with no price transparency.

Report a concern   November 16, 2017 — Rated 10 out of 10 by M.W. The Junkluggers
What do you like about our services?

Excellent customer service. The men who came to pick up my items were friendly and efficient. I would highly recommend this service.

Report a concern   November 16, 2017 — Rated 10 out of 10 by A.G. The Junkluggers
What do you like about our services?

The movers were very respectful and well mannered. Took great care to make sure floors and walls were not damaged. I would definitely recommend Junk Luggers to neighbors and friends.

Report a concern   November 16, 2017 — Rated 10 out of 10 by M.M. The Junkluggers
What do you like about our services?

Great guys, wonderful service!...Will definitely call you again and recommend you!


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