In my case, the massage therapist, Kiersti, is very aware of my health issues and makes perfect adjustments to the session. Two have stood out in my many off and on years at Elements; Amelia ( no longer there ) and Kiersti. In addition, the waiting area is calm and relaxing and the front desk person is always cordial and efficient.
Alexa was wonderful. She asked questions and provided the exact type of service that I wanted. I was very relaxed after my massage and I would love to see Alexa again!
I get out of work later than most so I was happy you had an appointment available. The therapist was good once I had him lessen the pressure. And he did my feet which most therapists will not do.
I have been a member of the Burlington location since 2021. It is a friendly and comfortable atmosphere when you walk into the lobby. The therapists are all highly skilled and have their own styles of massage. However, I have been a repeat client of Steven C's (Elite Therapist) for about 2 years now. He is amazing, and his Deep Tissue (Shiatsu) massage techniques are rare to find. To answer the question, it is the Massage Therapists (like Steven) who are what I like about the services. He (as a person and with his skill set) and others like him are the reason I am a return customer/client.
I needed the massage but unfortunately, due to unforeseen circumstances, I was only able to get a 60 minute massage when a 90 is what I really need. Other than that it was great.